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09.26.2006 at 06:32AM PDT, ID: 22002928
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7.4

Microsoft Office Communicator

Asked by matrixnz in Microsoft Office Suite

Tags: , ,

We are in the process of rolling out Microsoft Office Communicator across the WAN to replace Windows Messenger 5.1, I've created the Group Policies and also packaged the application ready for deployment.  As a pilot we've decided to test the installation of Microsoft Office Communicator and also the removal of Windows Messenger 5.1 on the Information Systems Team, majority of the team have installed Communicator successfully, but two members have a peculiar problem, Messenger 5.1 is removed and Office Communicator installed, but each time you try and run Communicator, it opens the process and than closes without any errors.

Here is what I've tried so far:
Checked Event Viewer Logs - no error/warning messages
Checked that the user could run Communicator from another machine - successful
Logged in with another Profile - Same result
Removed Communicator and Reinstalled - Same result
Removed Anti-Virus Software - Same result
Reimaged Users Desktop - Same result
Checked no Firewall issues - None
Checked and Compared Registry Policies and also Communicator Settings against a computer running Communicator Successfully - No Differences
Checked and Compared Services against a computer running Communicator Successfully - No Differences
Using MSConfig removed Unchecked all - Same result
Elevated Users Privleges - Same result (Getting desperate now)

Now I officially have no hair to pull out.

Anyone have any ideas?

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[+][-]09.26.2006 at 01:15PM PDT, ID: 17605170

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[+][-]09.26.2006 at 02:22PM PDT, ID: 17605658

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[+][-]09.26.2006 at 07:21PM PDT, ID: 17607130

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[+][-]10.15.2006 at 06:37PM PDT, ID: 17735939

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[+][-]10.17.2006 at 05:03PM PDT, ID: 17753220

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[+][-]10.21.2006 at 02:11PM PDT, ID: 17781616

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About this solution

Zone: Microsoft Office Suite
Tags: communicator, office, microsoft
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Solution Provided By: DarthMod
Participating Experts: 2
Solution Grade: B
 
 
 
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