Hello there. I had been running Office 2003 Pro and Project 2002 on my
Citrix Presentation Server (4.0) with Windows 2003 Server SP2 and Terminal
Services. The other night, I was planning to upgrade to Office 2007 and
Project 2007. I first put the server into install mode, went to the
add/remove programs and went through the process to install Office. I
browsed to the network share where I had the CD copied, put in my reg key,
chose the installation options I wanted and began the install. About 20-30%
of the way into it, the install just stopped and I was given this message:
"Microsoft Office professional plus 2007 encountered an error during setup"
That was it. There was no additional information about what the heck the
error was and when I looked through the system/application logs, there was
not so much of a mention of the problem. Like any good IT dude, I thought a
nice reboot would be helpful. I restarted the server and started the install
again. Around the same point, I was given the same error. Next, I decided
to try installing Office from CD instead of over the network. This gave me
the same exact result. After another reboot, I thought I would just try
updating Project. This went perfectly. I did a little looking around online
and found an article that sort of described my issue. It recommended that I
first uninstall old Office and then try installing new Office.
Unfortunately, this gave me the same error. It was getting late at this
point, so I figured I'd just cut my losses, reinstall Office 2003 and head
home. Of course, that did not go so well, but thats a different story.
So now, I have Office 2003 and Project 2007 installed and functioning on
this server. I really have no idea what to try next to get Office 07
installed on my Citrix server. I do have the install log, but it mostly
looked greek to me. If I can figure out a way to post it, I will.
I appreciate any assistance. Thanks in advance.
-Chris
