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10.19.2007 at 02:30PM PDT, ID: 22905745
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Attachment Details

.DOCX cannot be opened

Asked by sfsymphony in Microsoft Office Suite, Microsoft Word, Microsoft Applications

Tags: open, cannot, docx

Greetings,
Our facility uses Office 2003 with a couple of 07 installations for testing.  We occasionally receive Word 07 documents in .docx format which we cannot open using either 03 or 07.  Error message is:
"The Office Open XML file *.docx cannot be opened because there are problems with the contents."  Pressing the Details button reveals:
"Microsoft Office cannot open this file because the .zip archive file is an unsupported version."
(The documents have not been sent in zipped format as far as I can tell)
Attempting to have Word 07 repair the document fails.  Trying web-found suggestions regarding selecting the document and choosing Open and Repair or Recover Text From Any File fail also.  

Thanks for any assistance.Start Free Trial
[+][-]10.19.2007 at 02:36PM PDT, ID: 20112605

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[+][-]10.19.2007 at 02:42PM PDT, ID: 20112642

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[+][-]10.19.2007 at 02:45PM PDT, ID: 20112656

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[+][-]10.19.2007 at 02:50PM PDT, ID: 20112686

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[+][-]10.19.2007 at 02:54PM PDT, ID: 20112710

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[+][-]10.19.2007 at 02:55PM PDT, ID: 20112716

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[+][-]10.19.2007 at 03:11PM PDT, ID: 20112833

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[+][-]10.19.2007 at 03:32PM PDT, ID: 20112944

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[+][-]10.19.2007 at 03:44PM PDT, ID: 20112987

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[+][-]10.19.2007 at 03:47PM PDT, ID: 20112998

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About this solution

Zones: Microsoft Office Suite, Microsoft Word, Microsoft Applications
Tags: open, cannot, docx
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Solution Provided By: war1
Participating Experts: 3
Solution Grade: B
 
 
[+][-]10.22.2007 at 03:27PM PDT, ID: 20127401

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[+][-]10.22.2007 at 03:44PM PDT, ID: 20127470

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[+][-]01.17.2008 at 03:44PM PST, ID: 20686751

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[+][-]01.17.2008 at 03:48PM PST, ID: 20686771

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