At our office we use a small version of our company logo in the signatures on our emails. The image is a bmp file of 7kb. I have one user who is having problems with the image turning into a red X. When she creates the message the signature image appears fine. When she sends the email the recipient sees the image fine. However if the recipient emails her back the image turns into a red X.
I have tried removing the image and reinserting it into the signature. I have tried changing the location of the image file. It used to be on one of our file servers, I copied it locally to her C: drive. I have checked to make sure that the "dont download images" box was unchecked.
Not sure what it could be...
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