Question

Outlook 2007 doesn't start. Gives error: "Cannot initialize Microsoft Office Shared Utilities"

Asked by: rookie_in

I have Office 2007 Enterprise edition (legal) on my windows xp pro (legal too) running on a Dell Inspiron 6400 laptop. It was running fine until yesterday night. Just before sleeping I ran CCleaner to clear off temp space and blah. I think the CCleaner was enabled for cleaning applications (office 2007, adobe reader etc). Now today morning, when I started Outlook, I got the error message I mentioned.
Not only that, the entire Office suite is acting up. Word, Excel, Powerpoint, all of them are giving an error message "not enough memory to run MS Office Excel. Please close other apps and try again".
Excel and powerpoint after a reinstall (of Word, excel and powerpoint alongwith office tools) gave an option of starting in safe mode, which when chosen, did nothing further, no trace of them not even in task manager, process list.
I have so far repaired the installation,uninstalled and reinstalled Word, Excel and powerpoint. haven't tried that yet on Outlook 'cos I don't want to deal with .pst files (all my mail is there) unless it is absolutely necessary.
Any any any help would be appreciated as google didn't yield any related result.

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Answers

 

by: dekkarPosted on 2008-02-24 at 18:55:00ID: 20972624

Is all of your mail sitting in a PST? if so... make a backup of it...

Fist step is a system restore, restore it to a state before you ran the registry cleaner....

Start --> Program files --> Accessories --> System --> System Restore...

 

by: rookie_inPosted on 2008-02-24 at 20:40:38ID: 20972957

It worked!!!!!!!!!!!!!
Any idea why/what happened?
I am suspecting CCleaner did something.
Thanx for reminding me about system restore :)

 

by: rookie_inPosted on 2008-02-24 at 20:43:00ID: 20972969

Ummm, this is dicey but should I award the whole 300 points? I mean it wasn't the final solution, was it?
Please feel free to say otherwise. I am just glad it's working now, though not sure if not using CCleaner would be the ideal thing to do.

 

by: dekkarPosted on 2008-02-24 at 20:53:15ID: 20973002

I never use registry cleaners... for that reason...... they stuff things up..... maybe your cleaner is up to date with office 2007 and just removed something it needed..... either way, Ive seen them do some stupid things, so I steer clear of them....

Oh... and if it wasnt the final solution... what was?

 

by: rookie_inPosted on 2008-02-24 at 20:57:12ID: 20973019

hey hey! i just asked.. it's working now, tats all i need. :)

 

by: bloodymalth5Posted on 2009-08-22 at 12:39:11ID: 25159937

I had the same issue on Office 2007 Enterprise.  CCleaner caused this issue as well.  I had to do a system restore as well to get this working correctly.

 

by: rookie_inPosted on 2009-08-22 at 15:17:29ID: 25160465

I guess CCleaner deletes some files pertaining to Office. I now run it with most apps cleaning disabled.
Just to be on the safe side.

 

by: MartunaPosted on 2010-02-25 at 14:12:41ID: 26855347

What if the systems restore has been turned off?
I've been searching for a resolution to this problem everywhere and can't seem to find it. I've uninstalled and reinstalled Office 2007 and still no good. The problem occured for me after using a web based ssl vpn.
Any ideas?

 

by: rookie_inPosted on 2010-02-25 at 22:10:00ID: 26863557

hey martuna,
if system restore is disabled, did u happen to use any registry cleaners? anything from the oem manufacturer that runs in the background??

registry restore should help..

20120131-EE-VQP-002

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