Jscott82305
asked on
Can't print from Office Picture manager
Hi,
I have a user here who is trying to print with Office Picture Manager, but can't do it anymore. She has a Windows 2000 machine with Office XP and she said she was able to print before, but now it won't work. I read that Windows 2000 users cannot print from there because it requires a wizard that is distributed with Win XP. Nothing has changed on her PC. I have run a detect and repair as well as uninstalling and reinstalling. Any ideas?
I have a user here who is trying to print with Office Picture Manager, but can't do it anymore. She has a Windows 2000 machine with Office XP and she said she was able to print before, but now it won't work. I read that Windows 2000 users cannot print from there because it requires a wizard that is distributed with Win XP. Nothing has changed on her PC. I have run a detect and repair as well as uninstalling and reinstalling. Any ideas?
Do you have the Microsoft Office Document Image Writerinstalled as a Printer????
ASKER
Yes
Rename the "Microsoft Office Document Image Writer" to "Microsoft Office DocImage Writer"
ASKER
It didn't do anything for it...
ASKER
What I am trying to say is In Office Picture Manager the option to Print is not even available. There is no print icon and I can't go to File and Print from there either.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Thanks a lot. I found this out on my own, but this was the solution.