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by: robsantosPosted on 2008-07-30 at 00:20:22ID: 22118095
repeatable issue? are they getting it when hitting print screen? if not, can you try pasting into paint when it fails in word or powerpoint?
win.com/pr intscreen/
also, for efficiency, is alt-print screen (copy active window, instead of full screen) an option?
side note - I've seen this intermittently, which is why I went to gadwin printscreen:
http://www.gad
I then went to snag-it when they offered an older version for free...