Dear All,
We have just setup a Task list for IT helpdesk. We are assigned a task from the end user which we accept and they get an emailing telling them it has been accepted. We them assign that same task on to someone in our department for example Administrator he then gets an accept and decline button he hits accept then it goes into his tasks. When he marks it as complete in his task it sends the email to say it complete which is good but doesnt mark it complete in the it helpdesk task list only in the administrators tasks. Its the same when you mark it complete in the IT helpdesk tasks it only updates that task not the administrators.
Any Ideas why it doesnt mark it complete. or any better ways of doing this.
We run exchange 2003.
Cheers
Adam
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