QGolden
asked on
Word and Excel takes a long time to open file
For some reason my Word and Excel takes about 2 minutes to open a file when I double click it but it opens straight away if I open it from with Word or Excel, file open.
It doesn't matter if its on my local drive or a network drive. It wasn't always like this its only started like this about a week ago.
Version 2003
Windows XP OS
It doesn't matter if its on my local drive or a network drive. It wasn't always like this its only started like this about a week ago.
Version 2003
Windows XP OS
Carol Chisholm
Did you change your printer? or pritner settings?
ASKER
Still the same from PAQ
I did change my printer setup. As am on a domain I've a few printers mapped I been messing with printer logon scripts but that was a few weels ago and are not running now
I did change my printer setup. As am on a domain I've a few printers mapped I been messing with printer logon scripts but that was a few weels ago and are not running now
Try putting a simple local printer as default printer. And make sure it is turned on.
ASKER
Still the same problem after I install a printer directly
ASKER CERTIFIED SOLUTION
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ASKER
Our Symantec AV is installed at domain level via GPO so I can't change or disable it. The AV is running on over 20 systems and its only mine that the problem is with
Do you have Admin Rights on your computer? If so you can likely disable the service.
Your problem is most likely Symantec, It is little oddities like these that caused us to change our AV Solution.
Your problem is most likely Symantec, It is little oddities like these that caused us to change our AV Solution.
Have you got anything in your "Network places"
ASKER
yes I have a few locations in Network Places
ASKER
Cheers. you hit the nail on the head with the AV call.
I uninstalled then reinstalled
I uninstalled then reinstalled
Check the space in C drive if free space is less then 25% of total c drive space, try to delete or move files to some other drive to make 50% free space. Run Disk Defragmentation, Disk cleanup to remove unwanted files, delete temproary files. Finally run Chkdsk /f command from command prompt, it will ask you to run after restart. Restart the system Chkdsk will check for bad sectors and repair. Then try to open saved word files. Good Luck!