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7.8

microsoft excel has encountered a problem and needs to close. we are sorry for the inconvenience.

Asked by Thomasj1 in Microsoft Office Suite, Microsoft Powerpoint Presentation Software, Microsoft Works Spreadsheet Software

Tags: Excel 2002, Powerpoint 2002, XP-Pro

I just completed a complete NEW install of XP-Pro 2002 on a NEW 320GB HDD.  After gettting ALL the Microsoft updates installed (current to Apr 2009 SP3) and XP-PRO office 2002 - i started getting these error message everytime i reboot.

 "microsoft excel has encountered a problem and needs to close. we are sorry for the inconvenience."
and
 "microsoft powerpoint has encountered a problem and needs to close. we are sorry for the inconvenience."

I click ok and they seem to work - but on reboot i get these messages.
[+][-]04/06/09 11:10 AM, ID: 24080032Expert Comment

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[+][-]04/06/09 12:21 PM, ID: 24080789Author Comment

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[+][-]04/06/09 12:52 PM, ID: 24081102Expert Comment

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[+][-]04/06/09 01:04 PM, ID: 24081224Author Comment

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[+][-]04/06/09 03:25 PM, ID: 24082290Author Comment

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[+][-]04/07/09 08:04 AM, ID: 24088068Expert Comment

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[+][-]04/08/09 06:41 AM, ID: 24097057Author Comment

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[+][-]04/08/09 07:56 AM, ID: 24097953Expert Comment

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[+][-]04/08/09 09:40 AM, ID: 24099256Author Comment

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[+][-]04/08/09 11:18 AM, ID: 24100194Expert Comment

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[+][-]04/08/09 01:22 PM, ID: 24101306Author Comment

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[+][-]04/08/09 01:25 PM, ID: 24101340Accepted Solution

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About this solution

Zones: Microsoft Office Suite, Microsoft Powerpoint Presentation Software, Microsoft Works Spreadsheet Software
Tags: Excel 2002, Powerpoint 2002, XP-Pro
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Solution Provided By: GlennaShaw
Participating Experts: 1
Solution Grade: B
 
 
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