Tried uninstalling - that fails. Tried Windows Install Cleanup that didn't help - Office doesn't show in the Add/Remove programs, but cannot install. Tried http://support.microsoft.c
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Browse All TopicsI am trying to upgrade Office 2007 Basic to Office 2007 Professional and this is the log I get.
PERF: TickCount=84597437 Name=OBootStrapper::Run Description=Begin function
Operating System version: 5.1.2600 Service Pack 3. Platform ID: 2
Running on a 32-bit operating system.
Command line: "D:\SETUP.EXE"
No command line arguments given
Verify file signature in "D:\SETUP.EXE"
Verify file signature in "D:\Pror.WW\OSETUP.DLL"
Using setup controller dll at [D:\Pror.WW\OSETUP.DLL].
PERF: TickCount=84608000 Name=OBootStrapper::Run Description=Calling RunSetup
Opening log file C:\DOCUME~1\KIMB~1.MAC\LOC
==========================
PERF: TickCount=84608015 Name=RunSetup Description=Begin function
Catalyst execution began: 09/29/2009 14:09:17.
Setupexe Resiliency Mode is set to [PerformIfApplicable]; thus Resiliency is [disabled] for the [InstallExecutionMode]
Searching for updated versions of resource files under the 'updates' folder [D:\updates].
Found [0] resource files under the update folder.
Searching for default versions of resource files under the folder [D:].
Resource File Manager : Found (CultureTag=en-US) resource file at [D:\Office.en-us\OSETUPUI.
Found [1] resource files under the default folder.
Resource File Manager : Current user's LCID is [1033].
Resource File Manager : Selecting resource file (File=D:\Office.en-us\OSET
Running in [InstallExecutionMode]. Run from TEMP folder at [C:\DOCUME~1\KIMB~1.MAC\LO
Loaded resource file [C:\DOCUME~1\KIMB~1.MAC\LO
Loaded Dll : D:\Pror.WW\OSETUP.DLL.
Catalyst version is : 12.0.4518.1014
JobExecutionMode is InstallExecutionMode.
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-0117-0409-0000-
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-0016-0409-0000-
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-0115-0409-0000-
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-0116-0409-1000-
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-001A-0409-0000-
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-0018-0409-0000-
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-002C-0409-0000-
LIS: start parsing setup xml
LIS: finished parsing LIS package "{91120000-0014-0000-0000-
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-0019-0409-0000-
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-0010-0409-0000-
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-001B-0409-0000-
Product: PROR
AddOnGroup Culture: en-us
AddOnId: OFFICE.EN-US
AddOnId: ACCESS.EN-US
AddOnId: WORD.EN-US
AddOnId: PUBLISHER.EN-US
AddOnId: PROOFING.EN-US
AddOnId: ROSEBUD.EN-US
AddOnId: POWERPOINT.EN-US
AddOnId: OUTLOOK.EN-US
AddOnId: EXCEL.EN-US
No upgradable applications found
Parsing config.xml at: D:\Pror.WW\config.xml
Preferred product specified in config.xml to be: PROR
Product Deployment Mode: PerMachineManaged
Target Deployment Account Security Identifier: S-1-5-0
Loading package metadata: D:\Office.en-us\OfficeMUI.
Loading package metadata: D:\Office.en-us\OfficeMUIS
Loading package metadata: D:\Excel.en-us\ExcelMUI.xm
Loading package metadata: D:\Outlook.en-us\OutlookMU
Loading package metadata: D:\PowerPoint.en-us\PowerP
Loading package metadata: D:\Rosebud.en-us\RosebudMU
Loading package metadata: D:\Proofing.en-us\Proof.es
Loading package metadata: D:\Proofing.en-us\Proof.fr
Loading package metadata: D:\Proofing.en-us\Proof.en
Loading package metadata: D:\Proofing.en-us\Proofing
Loading package metadata: D:\Publisher.en-us\Publish
Loading package metadata: D:\Word.en-us\WordMUI.xml
Loading package metadata: D:\Access.en-us\Access.en-
Loading package metadata: D:\Access.en-us\AccessMUIS
Loading package metadata: D:\Pror.WW\ProrWW.xml
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
BRANDING: Parsing SkuredData...
BRANDING: Parsing Branding Data...
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
CCPSearch: Upgradable product found: {90120000-0016-0409-0000-0
Kicking off chained install...
PERF: TickCount=84653046 Name=Job::DoCacheWork Description=Begin function
OSE is detected as a registered service. Service binary is reported at location: C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE
OSE service binary is detected at location: C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE
Running Source Engine process detected
Running version: 12.0.4518.1014
OSE is running
Running OSE version 12.0.4518.1014
LIS: start caching package "{90120000-0115-0409-0000-
LIS: creating download package "{90120000-0115-0409-0000-
LIS: finished starting caching package "{90120000-0115-0409-0000-
LIS: start caching package "{90120000-0115-0409-0000-
LIS: creating download package "{90120000-0115-0409-0000-
LIS: finished starting caching package "{90120000-0115-0409-0000-
LIS: start caching package "{90120000-0016-0409-0000-
LIS: creating download package "{90120000-0016-0409-0000-
LIS: finished starting caching package "{90120000-0016-0409-0000-
LIS: start caching package "{90120000-001A-0409-0000-
LIS: creating download package "{90120000-001A-0409-0000-
LIS: finished starting caching package "{90120000-001A-0409-0000-
LIS: start caching package "{90120000-0018-0409-0000-
LIS: creating download package "{90120000-0018-0409-0000-
LIS: finished starting caching package "{90120000-0018-0409-0000-
LIS: start caching package "{90120000-0010-0409-0000-
LIS: creating download package "{90120000-0010-0409-0000-
LIS: finished starting caching package "{90120000-0010-0409-0000-
LIS: start caching package "{90120000-002C-0409-0000-
LIS: creating download package "{90120000-002C-0409-0000-
LIS: finished starting caching package "{90120000-002C-0409-0000-
LIS: start caching package "{90120000-002C-0409-0000-
LIS: creating download package "{90120000-002C-0409-0000-
LIS: finished starting caching package "{90120000-002C-0409-0000-
LIS: start caching package "{90120000-002C-0409-0000-
LIS: creating download package "{90120000-002C-0409-0000-
LIS: finished starting caching package "{90120000-002C-0409-0000-
LIS: start caching package "{90120000-002C-0409-0000-
LIS: creating download package "{90120000-002C-0409-0000-
LIS: finished starting caching package "{90120000-002C-0409-0000-
LIS: start caching package "{90120000-0019-0409-0000-
LIS: creating download package "{90120000-0019-0409-0000-
LIS: finished starting caching package "{90120000-0019-0409-0000-
LIS: start caching package "{90120000-001B-0409-0000-
LIS: creating download package "{90120000-001B-0409-0000-
LIS: finished starting caching package "{90120000-001B-0409-0000-
LIS: start caching package "{90120000-0117-0409-0000-
LIS: creating download package "{90120000-0117-0409-0000-
LIS: finished starting caching package "{90120000-0117-0409-0000-
LIS: start caching package "{90120000-0117-0409-0000-
LIS: creating download package "{90120000-0117-0409-0000-
LIS: finished starting caching package "{90120000-0117-0409-0000-
LIS: start caching package "{91120000-0014-0000-0000-
LIS: creating download package "{91120000-0014-0000-0000-
LIS: finished starting caching package "{91120000-0014-0000-0000-
PERF: TickCount=84655984 Name=Job::DoCacheWork Description=End function
OptionDependency: Setting InstallState of WhiteRabbitHidden to Local
OptionDependency: Setting InstallState of OCR_3082 to Local
OptionDependency: Setting InstallState of WORDSharedFiles to Local
OptionDependency: Setting InstallState of ExcelXmlEditVerb64 to Local
OptionDependency: Setting InstallState of DCubeHidden to Local
OptionDependency: Setting InstallState of OfficeVBAHelpHidden to Local
OptionDependency: Setting InstallState of WordXmlEditVerb64 to Local
OptionDependency: Setting InstallState of WISPHidden to Local
OptionDependency: Setting InstallState of OCR_1033 to Local
OptionDependency: Setting InstallState of XDOCSEditorFiles to Local
OptionDependency: Setting InstallState of OCR_1036 to Local
OptionDependency: Setting InstallState of PPTXmlEditVerb64 to Local
Final Option Tree:
AlwaysInstalled:local
Gimme_OnDemandData:local
ProductFiles:local
VSCommonPIAHidden:local
dummy_MSCOMCTL_PIA:local
dummy_Office_PIA:local
ACCESSFiles:local
Access_PIA:local
AccessWizards:local
CalendarControl:local
DeveloperWizards:local
AccessHelpFiles:local
AccessTemplatesIntl:local
EXCELFiles:local
Excel_PIA:local
ExcelAddinFiles:local
ExcelAddInEuroToolFiles:ad
ExcelAddinHTMLFiles:local
ExcelAddinATPFiles:adverti
ExcelAddinLookupFiles:adve
ExcelAddinSolverFiles:adve
ExcelAddinSumIfFiles:adver
ExcelHelpFiles:local
ExcelSampleFiles:local
OneNoteFiles:local
OUTLOOKFiles:local
Outlook_PIA:local
OutlookImportExportFiles:l
OutlookDVExtensionsFiles:l
OutlookDVAct3Files:local
OutlookDVCsvDosFiles:local
OutlookDVCsvWinFiles:local
OutlookDVDbaseFiles:local
OutlookDVOrg97Files:local
OutlookDVPabFiles:local
OutlookVBScript:local
OutlookMessaging:local
OutlookMAPI2:local
OutlookMAPICONTAB2:local
OutlookMAPIEMS2:local
OutlookMAPILDAP2:local
OutlookMAPIPST2:local
OutlookAddIns:local
OutlookAddIn_SPS:local
OutlookAuxDsp:absent
OutlookOms:local
OutlookHelpFiles:local
OutlookStationeryFiles:loc
OutlookStationeryBasicFile
OutlookStationeryExtended:
OutlookTemplateFiles:absen
PPTFiles:local
OrgChartFiles:absent
PowerPoint_PIA:local
PPTPresentationTemplates:l
PPTSoundFiles:local
PPTViewerFiles:local
PPTHelpFiles:local
PubPrimary:local
PubComPrinting:local
PubComPrintingEnRGBCMYK:lo
Publisher_PIA:local
PubPaperDirect:local
PubWizards:local
PubWizardsTier2:local
PubWizardsTier3:local
PublisherFontSchemes:local
PublisherHelpFiles:local
SHAREDFiles:local
AceRepl:local
CAGFiles:local
CAGCategoryFiles:local
CAGCat10:local
CAGCat10Clips:local
CAGOffice10:local
CAGOffice10Clips:local
ConvertersFiltersFile:loca
GraphicsFiltersFile:local
GraphicsFiltersCGMFiles:lo
GraphicsFiltersEPSFiles:lo
GraphicsFiltersGIFFiles:lo
GraphicsFiltersJPEGFiles:l
GraphicsFiltersPICTFiles:l
GraphicsFiltersPNGFiles:lo
GraphicsFiltersWPGFiles:lo
TextConverters:local
TCWorks7Files:local
TCRecoverFiles:local
TCWP5Files:local
TCWP6Files:local
WordConverter12Files:local
InternationalSupportFiles:
InternationalSupportFiles_
InternationalSupportFiles_
OArt_DocTheme:local
OfficeDigitalSFiles:local
OsaNonBoot:absent
ProofingTools:local
TranslationCore:local
ProofingTools_1033:local
FindAllWordFormsFiles_1033
HyphenationFiles_1033:loca
OCR_1033:local
SpellingAndGrammarFiles_10
ThesaurusFiles_1033:local
ProofingTools_1036:local
FindAllWordFormsFiles_1036
HyphenationFiles_1036:loca
OCR_1036:local
SpellingAndGrammarFiles_10
ThesaurusFiles_1036:local
TranslationFiles_1036:loca
ProofingTools_3082:local
FindAllWordFormsFiles_3082
HyphenationFiles_3082:loca
OCR_3082:local
SpellingAndGrammarFiles_30
ThesaurusFiles_3082:local
TranslationFiles_3082:loca
PubFontsSys:local
PubFontsBalanceSys:local
TCDRegistration:local
THEMESFiles:local
ThemesAdditionalFiles:loca
ThemesTypicalFiles:local
VBAFiles:local
VBAHelpFiles:local
WISPFiles:local
TOOLSFiles:local
DocServicesFiles:local
Forms_PIA:local
GRAPHFiles:local
Graph_PIA:local
GraphHelpFiles:local
HTMLSourceEditing:local
WebScripting:local
WebDebugging:absent
MsInfoFiles:local
MSOfficeDocumentImaging:ad
DocumentImagingUtils:absen
MSPPRTDRIVER:advertised
MSPHELP:absent
MSTagPluginsFiles:local
MetricConverter:local
MSTagPluginBiblioFiles:loc
MSTagPluginDateFiles:local
MSTagPluginNamesFiles:loca
MSTagPluginPlacesFiles:loc
MSTagPluginStockFiles:loca
OISFiles:local
OSESupp:local
LISTFiles:local
WebDiscussFiles:local
QueryFiles:local
RefIEBarFiles:local
SetLanguageFiles:local
SetLanguageHelpFiles:local
SmartTag_PIA:local
WebDriveFiles:local
EquationEditorFiles:local
Visio64Files:local
VisioPreviewerFiles:local
WORDFiles:local
Word_PIA:local
WordBibliographyFiles:loca
WORDBordersFiles:local
WORDDocumentTemplates:loca
WORDHelpFiles:local
WordQuickFormatsFiles:loca
WORDSharedFiles:local
XDOCSEditorFiles:local
WhiteRabbitHidden:local
WISPHidden:local
DCubeHidden:local
ExcelXmlEditVerb64:local
PPTXmlEditVerb64:local
WAC_XmlEditVerb64EWD:absen
WAC_XmlEditVerb64FPAC:abse
WAC_XmlEditVerb64SPD:absen
WordXmlEditVerb64:local
XDocsXmlEditVerb64:absent
VisioPreviewerIntl:local
OfficeVBAHelpHidden:local
RosebudMSIFiles:local
"Installed" sku component file D:\Proofing.en-us\setup.xm
"Installed" sku component file D:\Publisher.en-us\setup.x
"Installed" sku component file D:\Access.en-us\setup.xml to C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\Access.en-us\se
"Installed" sku component file D:\Office.en-us\setup.xml to C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\Office.en-us\se
"Installed" sku component file D:\PowerPoint.en-us\setup.
"Installed" sku component file D:\Pror.WW\setup.xml to C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\PROR\setup.xml.
"Installed" sku component file D:\Rosebud.en-us\setup.xml
"Installed" sku component file D:\Excel.en-us\setup.xml to C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\Excel.en-us\set
"Installed" sku component file D:\Outlook.en-us\setup.xml
"Installed" sku component file D:\Word.en-us\setup.xml to C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\Word.en-us\setu
Determining ARP entry registry values.
Opening registry key: HKLM\SOFTWARE\Microsoft\Wi
Opening registry key: HKCU\SOFTWARE\Microsoft\Wi
Opening registry key: HKLM\SOFTWARE\Microsoft\Wi
Opening registry key: HKCU\SOFTWARE\Microsoft\Wi
Opening registry key: HKLM\SOFTWARE\Microsoft\Wi
Opening registry key: HKCU\SOFTWARE\Microsoft\Wi
Opening registry key: HKLM\SOFTWARE\Microsoft\Wi
Opening registry key: HKCU\SOFTWARE\Microsoft\Wi
Opening registry key: HKLM\SOFTWARE\Microsoft\Wi
Opening registry key: HKCU\SOFTWARE\Microsoft\Wi
Opening registry key: HKLM\SOFTWARE\Microsoft\Wi
Opening registry key: HKCU\SOFTWARE\Microsoft\Wi
Opening registry key: HKLM\SOFTWARE\Microsoft\Wi
Opening registry key: HKCU\SOFTWARE\Microsoft\Wi
Opening registry key: HKLM\SOFTWARE\Microsoft\Wi
Opening registry key: HKCU\SOFTWARE\Microsoft\Wi
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Opening registry key: HKCU\SOFTWARE\Microsoft\Wi
Opening registry key: HKLM\SOFTWARE\Microsoft\Wi
Opening registry key: HKCU\SOFTWARE\Microsoft\Wi
Opening registry key: HKLM\SOFTWARE\Microsoft\Wi
Opening registry key: HKCU\SOFTWARE\Microsoft\Wi
Opening registry key: HKLM\SOFTWARE\Microsoft\Wi
Opening registry key: HKCU\SOFTWARE\Microsoft\Wi
Opening registry key: HKLM\SOFTWARE\Microsoft\Wi
Opening registry key: HKCU\SOFTWARE\Microsoft\Wi
Opening registry key: HKLM\SOFTWARE\Microsoft\Wi
Opening registry key: HKCU\SOFTWARE\Microsoft\Wi
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Opening registry key: HKCU\SOFTWARE\Microsoft\Wi
Opening registry key: HKLM\SOFTWARE\Microsoft\Wi
Opening registry key: HKCU\SOFTWARE\Microsoft\Wi
Opening registry key: HKLM\SOFTWARE\Microsoft\Wi
Opening registry key: HKCU\SOFTWARE\Microsoft\Wi
Opening registry key: HKLM\SOFTWARE\Microsoft\Wi
Opening registry key: HKCU\SOFTWARE\Microsoft\Wi
Opening registry key: HKLM\SOFTWARE\Microsoft\Wi
Opening registry key: HKCU\SOFTWARE\Microsoft\Wi
Opening registry key: HKLM\SOFTWARE\Microsoft\Wi
Opening registry key: HKCU\SOFTWARE\Microsoft\Wi
Opening registry key: HKLM\SOFTWARE\Microsoft\Wi
Opening registry key: HKCU\SOFTWARE\Microsoft\Wi
Opening registry key: HKLM\SOFTWARE\Microsoft\Wi
Opening registry key: HKCU\SOFTWARE\Microsoft\Wi
Opening registry key: HKLM\SOFTWARE\Microsoft\Wi
Opening registry key: HKCU\SOFTWARE\Microsoft\Wi
Opening registry key: HKLM\SOFTWARE\Microsoft\Wi
Opening registry key: HKCU\SOFTWARE\Microsoft\Wi
Opening registry key: HKLM\SOFTWARE\Microsoft\Wi
Opening registry key: HKCU\SOFTWARE\Microsoft\Wi
Opening registry key: HKLM\SOFTWARE\Microsoft\Wi
Opening registry key: HKCU\SOFTWARE\Microsoft\Wi
Opening registry key: HKLM\SOFTWARE\Microsoft\Wi
Opening registry key: HKCU\SOFTWARE\Microsoft\Wi
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Opening registry key: HKCU\SOFTWARE\Microsoft\Wi
Opening registry key: HKLM\SOFTWARE\Microsoft\Wi
Opening registry key: HKCU\SOFTWARE\Microsoft\Wi
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Opening registry key: HKCU\SOFTWARE\Microsoft\Wi
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Opening registry key: HKCU\SOFTWARE\Microsoft\Wi
Opening registry key: HKLM\SOFTWARE\Microsoft\Wi
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Opening registry key: HKLM\SOFTWARE\Microsoft\Wi
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Opening registry key: HKLM\SOFTWARE\Microsoft\Wi
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Opening registry key: HKCU\SOFTWARE\Microsoft\Wi
Opening registry key: HKLM\SOFTWARE\Microsoft\Wi
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Executing chained package: OfficeMUI.en-us
09/29/2009 14:10:19 Configuring chained package: OfficeMUI.en-us
PERF: TickCount=84669984 Name=Verify MSI local install source Description=Begin function
OSE is detected as a registered service. Service binary is reported at location: C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE
OSE service binary is detected at location: C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE
File at D:\Pror.WW\ose.exe has version: 12.0.4518.1014
File at C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE has version: 12.0.4518.1014
Running OSE version 12.0.4518.1014
OSE is detected as a registered service. Service binary is reported at location: C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE
OSE service binary is detected at location: C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE
File at D:\Pror.WW\ose.exe has version: 12.0.4518.1014
File at C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE has version: 12.0.4518.1014
Running OSE version 12.0.4518.1014
LIS: wait for package "{90120000-0115-0409-0000-
LIS: package "{90120000-0115-0409-0000-
PERF: TickCount=84674343 Name=Completed verify local install source Description=End function
Resource File Manager : Converted CultureTag [en-US] to LocaleId [1033].
Catalyst Package Configuration...
Package: OfficeMUI.en-us
File: C:\MSOCache\All Users\{90120000-0115-0409-
Command Line: ADDLOCAL=MetricConverterIn
MSI(INITIALIZE): '(null)'
MSI(COMMONDATA): '1: 0 2: 1033 3: 1252 '
MSI(INFO): 'The installation source for this product is not available. Verify that the source exists and that you can access it.
C:\WINDOWS\Installer\295b4
MSI(TERMINATE): '(null)'
Log level changed from: Standard to: Verbose
Error: Failed to configure: {90120000-006E-0409-0000-0
Rolling back chain
09/29/2009 14:10:24 Rolling back package: OfficeMUI.en-us
There appears to be no rollback work to do for package: OfficeMUI.en-us path: C:\MSOCache\All Users\{90120000-0115-0409-
Stopping running ose
LIS: start uncaching for download "{90120000-0010-0409-0000-
LIS: finished uncaching for download "{90120000-0010-0409-0000-
LIS: start uncaching for download "{90120000-0016-0409-0000-
LIS: finished uncaching for download "{90120000-0016-0409-0000-
LIS: start uncaching for download "{90120000-0018-0409-0000-
LIS: finished uncaching for download "{90120000-0018-0409-0000-
LIS: start uncaching for download "{90120000-0019-0409-0000-
LIS: finished uncaching for download "{90120000-0019-0409-0000-
LIS: start uncaching for download "{90120000-001A-0409-0000-
LIS: finished uncaching for download "{90120000-001A-0409-0000-
LIS: start uncaching for download "{90120000-001B-0409-0000-
LIS: finished uncaching for download "{90120000-001B-0409-0000-
LIS: start uncaching for download "{90120000-002C-0409-0000-
LIS: finished uncaching for download "{90120000-002C-0409-0000-
LIS: start uncaching for download "{90120000-0115-0409-0000-
LIS: finished uncaching for download "{90120000-0115-0409-0000-
LIS: start uncaching for download "{90120000-0117-0409-0000-
LIS: finished uncaching for download "{90120000-0117-0409-0000-
LIS: start uncaching for download "{91120000-0014-0000-0000-
LIS: finished uncaching for download "{91120000-0014-0000-0000-
Stopping running ose
SystemRestore : Attempting to cancelling System-Restore-Point for Product [Microsoft Office Professional 2007] (with RestorePointType [0, Installed]).
SystemRestore : Successfully cancelled System-Restore-Point for Product [Microsoft Office Professional 2007] (with RestorePointType [0, Installed]).
Showing completion dialog.
Reboot requested if needed.
No reboot is needed.
Catalyst execution finished: 09/29/2009 14:10:35. Return code: 1612.
PERF: TickCount=84686015 Name=RunSetup Description=End function
==========================
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Tried uninstalling - that fails. Tried Windows Install Cleanup that didn't help - Office doesn't show in the Add/Remove programs, but cannot install. Tried http://support.microsoft.c
Halleluia!!! OffScrub07.vbs cleaned it up and I was able to do an install after running it. Found it googling in despair using all sorts of combinations of office, uninstall, etc. Microsoft MVP's didn't mention it on the Microsoft community forums. This was all on a very clean system that had office basic 2007 on it and the customer bought office professional 2007 upgrade. Another Microsoft screwup that they just won't fix. If I could divorce them I would. I HAVE setup a linux box and am learning to use the lamp server. I have 3 commercial software packages that I've written using Microsoft development tools and am trying to re-write one of them on this linux server using Mysql and php. Thanks for all the help anyway. Lynn
Business Accounts
Answer for Membership
by: anil_kumar137Posted on 2009-09-29 at 22:55:57ID: 25455939
Hi, try with uninstalling basic edition and then try installating with a reboot after uninstallation.