cpgtechsupport
asked on
Right click menu stops working for one user on a 2008r2 terminal server
I have a 2008r2 terminal server that about 40 employees use on a daily bases. One user loses the functionality to access the right click menu within office 2010 every day but no other user has this problem. I have deleted the HKEY_CURRENT_USER\Software \Microsoft \Office\14 .0\Word\Da ta registry key based on a quick google search but that does not fix the problem.
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ASKER
I've requested that this question be closed as follows:
Accepted answer: 0 points for cpgtechsupport's comment #a39766454
for the following reason:
Only one response that was not helpful
Accepted answer: 0 points for cpgtechsupport's comment #a39766454
for the following reason:
Only one response that was not helpful
Seriously though, have you tried recreating their user profile?
So you followed my advice and it fixed your problem, and that's not helpful?
I just ended up deleting the user from the server and rebuilt the profile.
What am I missing???
The asker followed my advice to recreate the profile and it fixed the issue.
ASKER