Try Word troubleshooting and, in particular for you, Thomas, renaming normal.dot, as described under Troublshooting Word at www.theofficeexperts.com/w
Hope it helps.
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Question
copy/paste problem
This is very strange...
I am attempting to copy some text from notepad in to Word. A reasonably simply operation you would have thought.
If I first copy the text - then open Word - and then paste in the text what appears instead is a strange little icon. If I do a paste special then the options it gives are for a bitmap image not text. Somehow Word must think the contents of the clipboard is an image.
If I open word first and then copy the text and paste in it works fine?
I am running Windows XP Pro and Office XP. I have already tried uninstalling/reinstalling office - no joy there.
Any ideas?
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Answers
I have had this problem. I found that it was due to slight differences with my local profile and that saved on our network. If you open your clipboard you will notice that the strange icon is probably viewable. Delete this and then do your copy and paste. You might have to delete this and then log on / off the network in order for this to sync with your network profile. This should clear up your problem.
MD - This never used to happen. I used to be able to copy text then open word and paste it in without problem.
Dream - I have tried deleting and renaming normal.dot no joy there.
wobbled - did your icon look anything like a mobile phone? - I have tried deleting my profile and logging on as other users. Still no joy.
Since then I have also installed Office SP2, you guessed it, no change...
Mine looks like a mobile phone but I haven't installed any nokia pc suite. I have installed some bluetooth software though.
DB - No joy with any of the other troubleshooting advice I'm afraid.
Perhaps this is an issue with some other software that I have installed?
I am able to copy text from notepad to any other application other than office applications. Word, Excel, Powerpoint are all the same. Something must happen to the clipboard when an office application opens to corrupt the text. However that doesn't explain why I get a little mobile phone icon everytime?
when you unistalled and reinstalled office, how did you do it?
You should remove any and all remaining artifacts associated with Office. Simply uninstalling will leave directories and entries in the registry.
I would suggest unistalling and then removing all vestiges of the program. Also, when reinstalling, give the directory a different name than the original.
Do this BEFORE you reinstall:
Start-Run and type regedit.
Browse to:
hkey_current_user\software
Right-click office and rename to oldoffice
Close the registry editor.
If all works well after installing, you can go back in the registry and delete the oldoffice folder, or leave it--it will cause no harm.
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by: mdmackillopPosted on 2004-02-12 at 10:13:08ID: 10344944
I find that if Word is not open when I copy, then anything I copy is "lost" by the time Word opens. I have to go back and recopy it. it sounds like you're being left with something, but not what you're after. I suggest the solution is to make sure Worrd is always open first. (Word 2000)
Regards,
MD