Well this should be an interesting one that I hope can get solved quickly.
I'm helping another classmate fix her computer as she is experiencing an intersting problem. Whenever she tries to open any of her Microsoft Office applications, a Window's Installer box appears and says "Installing Microsoft Window's Features." After it gets through about a quarter of the way installing, it asks for the network/cd location. Since the computers we got through our school were all formatted when we got them, we don't have the CD. Additionally, we are currently studying abroad and don't have access to the network (even though our college doesn't have the software on their network for download). We have OfficeXP on our computers as a side note.
I tried calling our computer resource center but all they said was that it was spyware. Quite the smart ones if you ask me. There is OBVIOUSLY something wrong with an OfficeXP file. Once it hits the point asking for the location, you have to hit cancel. Then another box appears saying "Microsoft Word has not been installed for the current user. Please run setup to install the application." When you click OK, it closes Word (or any other OfficeXP application).
Any help with this problem is greatly appreciated as she can't get any assignments done until this gets fixed.
Thanks guys (and girls),
Alan
This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.
Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.
If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.
Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.
Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.
Access the answers to your technology questions today.
30-day free trial. Register in 60 seconds.
Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.
Try it out and discover for yourself.
30-day free trial. Register in 60 seconds.
Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.
Alan,
U have'nt mentioned if Office was working immediatly after installing the SP of XP. Anyways this was one of the links that I could come up with. See if it helps u. Remember u must have Administrator rights to use this help
http://www.kbalertz.com/kb
Hi Golfer219,
First, I think that Karthik gave you the answer you need stating that you need to reinstall.
Second, you wil need the CD's to reinstall software.
Third, if the school gives you the CD's, I would be shocked because they use one set of CD's to install on numerous PC's. At my school, they won't even let you see the CD's. They would have to trust you with their CD's. And, I don't think they will. They "might" consider doing the work for you, but I highly doubt it. They usually don't do any more work than they have to, if they're not getting paid, especially for students. Why? Because if anything goes wrong with your computer, they are responsible. And, the school or technician might have to pay for repairs which they don't want to.
Fourth, you can get the education version of MS Office. It is not cheap, but it is cheaper.
Fifth, you need to remove your old software to put on the new software.
Once you do all this, if you do everything correctly, you should be home free.
Good Luck.
M Perez
Has anyone noticed anything about the COA Keys? I am having a similar problem but on a commercial scale and the Office key to which the program is tagged to, is a corporate key. Perhaps too many licenses have been used. Tried uninstalling and reinstalling only to have the same error, and on ALL office apps. Additionally, this problem is with Office 2003 (Dont ask why its 03, and not 07) - As for typical IT responses, reinstalling the app is almost always a sure fire way to fix the issue in question although it doesnt always work, its a step that should never be overlooked.
Business Accounts
Answer for Membership
by: karthikjayPosted on 2005-08-03 at 08:58:07ID: 14590045
Alan,
U need to install the MS office from the scratch to set ur problem right.... There is no other way of doing it. Either buy it or see if u can use the University resoucres to download a free copy/ get at a reduced price( which I consider is a bit remote possibility). In the meantime u can go to www.openoffice.org and download the free s/w. It is pretty good and can be very helpful in ur case,for assignments and so on.
Karthik