Making right-to-left complex-script options in MS-Word go away

Try these troubleshooting steps.

http://www.officearticles.com/word/steps_to_troubleshooting_microsoft_word.htm

I'm home, while the problem is at work.  No, I have NOT tried deleting Normal.dot--despite it being one of the things we know to regularly tell OUR clients when the problem is inexplicable!  
I'll go for that first, then try the other relevant parts of the multi-step check-thru.

Deleting Normal.dot didn't help.

GrahamSkan's sequence up through but NOT including "Step 5. Uninstall and Reinstall Word" doesn't help either.  (I've deleted the new Registry item and renamed the copied one back to just Word, btw.)

I'll eventually consult my IT guys here on doing the uninstall and reinstall.  If I'm going to lose too much customization and have to recreate it--and risk getting the problem back again in the process--I'll just live with the nuisances instead.  (One nuisance I haven't mentioned 'til now:  Placing my cursor at the left or right end of a line automatically selects the whole line.  Why this is useful for right-to-left or mixed scripts I can't guess.)

And in the mean time, I'm increasing the points to 500, in the hope that somebody will answer with a SPECIFIC fix rather than the start-over work-around that reinstallation is.

Hi, George...what customization are you talking about losing? There isn't THAT much that isn't stored in normal.dot!

:)

Where are you getting the phrase "complex scripts"? Can you take a screenshot of what you're talking about? What are the names AND FILE EXTENSIONS of the files you're opening?

1.  I'm not talking about losing customization by deleting normal.dot, but losing customization by uninstalling and reinstalling.

2.  I'll add a screen shot if you'll tell me how.  In the meantime, here is an imitation layout of the "Font" window's "Font" tab in ANY document--including a NEW BLANK FILE, attached only to the reconstituted normal.dot:

Font

Latin text font: ------------------------     Font style:                   Size
  Times New Roman                               Regular                        12
                                                                 Regular                       10
                                                                 Italic                            11
                                                                 Bold                             12

Complex scripts---------------------------------------------------------------------------
  Font:                                                Font style:                   Size
  Times New Roman                               Regular                        12

All text --------------------------------------------------------------------------------------
  Font color:         Underline style:     Underline color:
    Automatic          (none)                      Automatic

Effects [Omitted here; same as before]

Preview [Shows the word "Sample" toward the left of the box and a short Arabic word or phrase at the right, rather than currently selected text.]

At
http://www.officearticles.com/forums/showthread.php?p=1271&posted=1#post1271 ,
TonyJollans suggested renaming
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Common\LanguageResources

That worked.