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8.8

Word encountering problem?

Asked by styche in Microsoft Word

Tags: Microsoft Word 2007, error report

Good day,

A user of mine is having a strange problem. Whenever he prints a Microsoft Word document and then closes Word, he gets the "Microsoft Word has encountered a problem and needs to close. We are sorry for the inconvenience" message.

It only happens when he prints a document. The message also only appears after he closes Word down. It is almost like Microsoft is apologizing for doing what he wants and closing down.

This is not a critical issue but it is inconvenient for the user.

Thanks is advance for any help