Question

Cannot open .doc files created in 1997 in Word 2007

Asked by: kibatsu

I have recently come across an issue where users cannot open files created in 1997 in Word 2007, except the Administrator who can open them fine.

The error users get is "You are attempting to open a file that was created in an earlier version of Microsoft Office. This file type is blocked from opening in this version by your registry policy setting."

This problem is on a terminal server running server 2003

I have tried the registry fixes that microsoft recommends but the registry keys it mentions don't actually exist in the registry. I have also tried setting the Block Opening Of Files Before Version in Group Policy to disabled and still no luck.

Any help with this would be greatly appreciated

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Asked On
2009-10-28 at 18:03:33ID24853249
Tags

Office 2007

,

Word 2007

,

error

,

can't open files

,

.doc

Topics

Microsoft Word

,

Document Management

Participating Experts
3
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Comments
6

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Answers

 

by: marsiliesPosted on 2009-10-28 at 18:07:13ID: 25689808

Did you try making a Trusted Location for people to move those files to so they can open it?
http://office.microsoft.com/en-us/help/HA100319991033.aspx#15

 

by: ack154Posted on 2009-10-28 at 18:10:12ID: 25689823

http://support.microsoft.com/kb/922849

Check out Method 2. I ran into an issue like this with a Powerpoint file.

 

by: kibatsuPosted on 2009-10-28 at 18:13:48ID: 25689836

I just tried that and the files still would not open for users, getting the same error

 

by: kibatsuPosted on 2009-10-28 at 18:16:13ID: 25689847

I have tried Method 2. The registry goes as far as HKEY_CURRENT_USER\Software\Policies\Microsoft and then that's it, the other keys are not there

 

by: Auric1983Posted on 2009-10-29 at 09:39:47ID: 25695517

You can also set this on a GPO , I had to do this to allow opening of older word documents.

You  need to download the Office 2007 Administrative Templates  and apply

 

by: kibatsuPosted on 2010-02-02 at 16:01:33ID: 26469863

I ended up using this application: 'microsoft office word viewer 2003'

20120131-EE-VQP-002

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