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Word document only opens with file/open, not doubleclick and can't be opened from Outlook 2007

Asked by nsdhouston in Microsoft Word

Tags: MS Office 2007

After upgrading a user from Office 2003 to 2007 Pro the user can't open a word attachment from an email. It just opens a blank word document. If the user saves the document and then double clicks the document then it still only opens a blank document. The file can  be opened by opening word and then use file - open command. I have associated the .doc and .docx with word 2007. The OS is XP Pro sp3 and the pc is on a domain. Thanks for any ideas!
[+][-]11/02/09 10:00 AM, ID: 25721769Expert Comment

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[+][-]11/02/09 10:06 AM, ID: 25721826Expert Comment

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[+][-]11/02/09 01:45 PM, ID: 25724103Author Comment

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[+][-]11/02/09 03:23 PM, ID: 25724832Expert Comment

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[+][-]11/02/09 03:25 PM, ID: 25724851Expert Comment

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