Picture being inserted into a word document

Are you sure it's an apple? Looks like a cherry in the screenshot. ;~)

It looks like Track Changes is turned on; maybe accepting or rejecting changes could help? I'm just guessing, hoping if I put enough ideas out there that one of them might, ahem, bear fruit.

you can try to reset MSWord settings to factory settings :
http://word.tips.net/Pages/T001330_Factory_Default_Settings_for_Word.html

Virus or prank macro, perhaps?

I've reset the settings back to factory settings but still not luck. I got the user to log onto another PC and it was fine, and i got somebody else to log onto his PC and they got the problem aswell.

We've also ran a full AV scan but that didnt pick anything up. Next option reinstall word to see if that resolves it.

It might be in the Normal template. If it is, re-installing Word won't, of itself,  help because the install precess retains the original one by design. Have you tried renaming it, so that Word makes a new one?

No i havent tried that, but if it was the template then surely it would happen to every single document?

And/or you could post a sanitised (i.e. no confidential data) version of the document here, so that we can look at it. A picture of the document doesn't tell us very much.

Unfortunatly i cannot do that as most of the data is confidental. The desktop guys are reinstalling office on Monday so i'll let u know if that fixed it!

It certainly appears that the problem is machine-based, not user-based, since the user doesn't see the image when viewing the document on another computer, but other users do see the image when viewing the document on the original user's computer. To me, that tends to rule out a problem with the user's profile, which, in turn, rules out an issue with the user's normal.dot template.

The exception to that, of course, would be if the default normal.dot template is corrupted, in which case renaming or deleting any particular user's normal.dot in order to force Word to create a new one is doomed to failure.

On the other hand, replacing an affected user's normal.dot template with one taken from another machine would be a valid test: If the image continued to appear, then the problem could not be associated with normal.dot.

In the original post, ukznmcl wrote that it only happens with this particular document. What happens if the document is renamed? I'd try it in two steps: (1) rename the document on the affected machine, and if that doesn't change anything, (2) delete the document (both the original and renamed versions) and rename the document on another machine, then copy only the renamed version to the affected machine.

It needn't be the Normal template. Perhaps the document's attached template is something else.