when i try to open a company file it comes up with an error message "unable to open the lock file: access privilages may be incorrect or disk may be full" i have looked in the file location for lock files extension .rtf or .trf i cant remember the exact extension but i cant find anything remotely like it. any help would be great..
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Restart the computer, go to the MYOB Folder - typically C:\MYOB
Delete any files named Access01, Lock01.
If that doesn't work check that you have full admin rights to the MYOB program folder and files. Remember if the .myo file is across a network you may have other security limitations. A quick way to test is to create and/or edit a .txt file in the same location.
Business Accounts
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by: RedLondonPosted on 2009-11-05 at 21:22:21ID: 25756769
Not sure about Premier specifically, but usually when looking for lock files I'd sort the folder's contents by date (Detail view, then click the Date column header) and look for files modified most recently. With MYOB that usually shows loads of files modified a few years ago and then 2-3 files modified recently. Your data file is obviously one of them, and then anything else just a few bytes long will just be the lock file.
If it's a permission problem - which version of WIndows are you running and where is the data file? MYOB has a habit of putting your data file in the program directory. Try moving your data file into My Documents, then open MYOB and click Open Company and browse to My Documents.
If that works, you can later create a shortcut to myob.exe followed by a space followed by your data file (eg C:\MYOB\myob.exe "C:\Documents and Settings\GCTIT\My Documents\myob.dat") - using "quotes" around either file path if it's a long file name and that'll cut out the need to always Browse.