Question

Task Alerts Not Working in Project Server 2007

Asked by: carotech

We have successfully deployed Microsoft Office Project Server 2007 on our server.  I've setup users and groups to each project and everyone
has configured the alerts options to receive an em ail when a task hasbeen assigned to them.  However,  no one gets any email notification about new or modified tasks.  This simple issue is an important aspect.

When any user sets up the alerts, an email is received stating that the alerts has been created. Example:

Alert 'Tasks' has successfully been added on 'CTSC'.
You will receive alerts in e-mail. The timing and criteria for the
alerts depend on the settings entered when the alert was added.
You can change this alert or any of your other alerts on the My Alerts
on this Site page.


Yes, the IP address of the SMTP server is correct

Yes, I opened the SharePoint Central Administration and configured the Outbound email settings correctly

Yes, I've setup the Applications Managements area with the correct Outbound email settings.

I also checked in the SQL database to see the logs and it does show as the alerts has been sent.  I checked the table EventCache and it's all
there.

Any ideas why task alerts are not working ??

Your help will be  much greatly appreciated.

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Asked On
2007-12-20 at 12:02:03ID23036807
Tags

project

,

server

,

2007

,

alerts

,

task

Topics

Microsoft Project Project Management Software

,

MS SharePoint

,

Simple Mail Transfer Protocol (SMTP)

Participating Experts
3
Points
504
Comments
4

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Answers

 

by: jbfraserPosted on 2008-01-04 at 09:38:09ID: 20584325

Is it possible that there are any restrictions on the email server preventing delivery? My next step would be to test SMTP mail sending manually, using the same from address that Project Server is using:

http://support.microsoft.com/kb/153119 (the instructions there should work for any smtp server.)


James Fraser

 

by: BiotechsPosted on 2008-03-05 at 16:28:12ID: 21056229

I'm having the same issue.  SMTP mailflow is not an issue and having the From address makes no difference as internal "spoofing" is not a restriction on our server (or any exchange 03 server by default, for that matter).  I think this is a Project 07/Sharepoint config issue.  I've had numerous issues with using Project 03 in the past due to the not-so-intuitive interface.  Wish there was an easy guide (I couldnt find any) that guides you through step by step from beginning to end the proper configuration for a standalone project 07 server with mailflow, web access and all other features working.  Took me over an hour to figure out how to add users!

 

by: rjdennisPosted on 2008-07-31 at 11:36:20ID: 22132306

I just resolved this same issue on my SP server, I'm not sure the exact step that did it, but heres what I did:

First of all I cleared the contents of ImmedSubscriptions and SchedSubscriptions on my Content database.  After that, I opened the SP Front end web server and opened the services.msc, from there I verified that ALL Windows SharePoint services were running under my designated account, I then restarted all of them.  After the services had restarted, I opened a CMD prompt and ran stsadm.exe -o execadmsvcjobs, about 5 minutes later I rec'd my first REAL alert!  
After this I realized I would want the immediate alerts immediately, not 5 minutes later, so I ran stsadm.exe -o setproperty -url http://ProblemSite -pn job-immediate-alerts -pv "every 1 minutes" and voila!  Immediate alerts are now sent/received immediately!  

20120131-EE-VQP-002

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