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8.4

Task Alerts Not Working in Project Server 2007

Asked by carotech in Microsoft Project Project Management Software, MS SharePoint, Simple Mail Transfer Protocol (SMTP)

Tags: project, server, 2007, alerts, task

We have successfully deployed Microsoft Office Project Server 2007 on our server.  I've setup users and groups to each project and everyone
has configured the alerts options to receive an em ail when a task hasbeen assigned to them.  However,  no one gets any email notification about new or modified tasks.  This simple issue is an important aspect.

When any user sets up the alerts, an email is received stating that the alerts has been created. Example:

Alert 'Tasks' has successfully been added on 'CTSC'.
You will receive alerts in e-mail. The timing and criteria for the
alerts depend on the settings entered when the alert was added.
You can change this alert or any of your other alerts on the My Alerts
on this Site page.


Yes, the IP address of the SMTP server is correct

Yes, I opened the SharePoint Central Administration and configured the Outbound email settings correctly

Yes, I've setup the Applications Managements area with the correct Outbound email settings.

I also checked in the SQL database to see the logs and it does show as the alerts has been sent.  I checked the table EventCache and it's all
there.

Any ideas why task alerts are not working ??

Your help will be  much greatly appreciated.
[+][-]01/04/08 09:38 AM, ID: 20584325Accepted Solution

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About this solution

Zones: Microsoft Project Project Management Software, MS SharePoint, Simple Mail Transfer Protocol (SMTP)
Tags: project, server, 2007, alerts, task
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Solution Provided By: jbfraser
Participating Experts: 3
Solution Grade: A
 
[+][-]03/05/08 04:28 PM, ID: 21056229Assisted Solution

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[+][-]07/31/08 11:36 AM, ID: 22132306Assisted Solution

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[+][-]04/15/09 12:36 AM, ID: 24145534Administrative Comment

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