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05.09.2008 at 06:00AM PDT, ID: 23389098
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ITIL Problem Management RCA Closure

Asked by cdmccoy in Project Management Software

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ITIL solution:  I am looking for a template that could capture information about resolved problem management cases.  I need to know what information is needed and what type of measurement / metric to give to management.Start Free Trial
[+][-]05.11.2008 at 10:26AM PDT, ID: 21542986

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[+][-]05.13.2008 at 04:10AM PDT, ID: 21553789

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[+][-]05.13.2008 at 06:34AM PDT, ID: 21554860

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[+][-]05.18.2008 at 01:56PM PDT, ID: 21593992

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About this solution

Zone: Project Management Software
Tags: MS Project Management, ITIL v3
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Solution Provided By: JimBrandley
Participating Experts: 1
Solution Grade: A
 
 
[+][-]09.02.2008 at 01:13PM PDT, ID: 22371184

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[+][-]09.07.2008 at 07:38PM PDT, ID: 22414311

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