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09.02.2008 at 01:33AM PDT, ID: 23695214
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8.0

Outlook address book blank entries + names wrongly displayed

Asked by elkep in Office & Productivity Software, Outlook Groupware Software, Groupware / Collaborative Software

Tags: , ,

One of our users has a personal address book and when he makes a new mail, clicks "To" and selects the PAB, the first half of the entries is blank and after that you see all the contacts. When I check the contacts, there are no blank entries.
I tried to delete those blank entries but they can't be deleted. No error though, nothing happens.

Also, the contacts are sorted by First name - Last name and it should be Last name - First name.
They are well saved ("File as" last, first), the option in E-mail accounts - view or change existing address books - "show names by" is set to "file as". And the fields in Tools - Options - Contact options,  are both "Last First".

I did a reinstall, nothing changes.
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[+][-]09.02.2008 at 01:42AM PDT, ID: 22365188

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[+][-]09.24.2008 at 01:12AM PDT, ID: 22557693

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About this solution

Zones: Office & Productivity Software, Outlook Groupware Software, Groupware / Collaborative Software
Tags: Microsoft, Outlook, Standard 2003
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Solution Provided By: elkep
Participating Experts: 1
Solution Grade: A
 
 
 
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