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09/22/2009 at 12:18PM PDT, ID: 24752755
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6.4

msonsext.dll makes explorer.exe crash

Asked by sardaukarz in Office & Productivity Software, Windows XP Operating System, Operating Systems Miscellaneous

Tags: Office 2007, explorer.exe, visio2007, sharepoint

Hello, I have consulted this thread : http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Windows/XP/Q_22932181.html?sfQueryTermInfo=1+msonsext.dl

Unfortunately I tried the solution proposed at that time and I didn't work for me. The differences between that case and mine are :

I am running Windows XP SP3 with Office 2007. All the pertinent updates are on the box for the OS and for Office. I had Windows SharePoint installed on the computer. This is the new name for FrontPage. I have uninstalled everything (Office, SharePoint and Visio all version 2007) and I have reinstalled. As the user doesnt appear to really use SharePoint I have not installed this one. There was no problem untill today when I had to reinstall Visio 2007 (the user needs it and I forgot to install it when I made the uninstall/reinstall). Not long after that the problem occured again. I guess msonsext.ddl is also part of Visio. I can't find any confirmation whatsoever on that subject.

My next debugging step will be to uninstall Visio 2007 and to install an older version. If anyone can help it will be much appreciated. Thanks
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About this solution

Zones: Office & Productivity Software, Windows XP Operating System, Operating Systems Miscellaneous
Tags: Office 2007, explorer.exe, visio2007, sharepoint
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Solution Provided By: ee_auto
Participating Experts: 4
Solution Grade: A
 
 
 
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