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03.11.2008 at 08:28AM PDT, ID: 23232046
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7.0

Unable to save excel or word files to network drive

Asked by Wyandotte in Microsoft Excel Spreadsheet Software, Microsoft Office Suite, Windows 2003 Server

Tags: , ,

This is a very interesting issue. I have a client that has Office 2007 Pro on Windows XP Pro SP2. Word and Excel work fine except he is unable to save documents to a network drive on a 2003 server. If you create a new document and then try to save it to the drive it says that it can't save it because it is in use. If you look in the folder, the file is there but there is no data, it says 0 bytes and you are not able to open it because it is corrupted. This is a new document so it is not in use by anyone. The user can open up files on the shared drive with no problem but can't save them or create new ones. He is able to save the file to his desktop and then drag it over to the shared folder but that is of course the long way around it. He is also able to open a PDF in Adobe Reader and save a copy of it on the shared folder with no errors. I have ran a repair of Office with no change. The permissions are set correctly and he has full rights and can open up any document he needs, just can't save through Excel or Word. The fact that Adobe Reader can save rules out a permission problem as well. Thanks in advance.Start Free Trial
[+][-]03.11.2008 at 09:20AM PDT, ID: 21097231

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[+][-]03.11.2008 at 09:29AM PDT, ID: 21097329

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[+][-]03.11.2008 at 09:30AM PDT, ID: 21097337

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[+][-]03.11.2008 at 09:34AM PDT, ID: 21097378

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[+][-]03.11.2008 at 09:35AM PDT, ID: 21097389

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[+][-]03.11.2008 at 09:41AM PDT, ID: 21097462

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About this solution

Zones: Microsoft Excel Spreadsheet Software, Microsoft Office Suite, Windows 2003 Server
Tags: Microsoft, Office, 2007
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Solution Provided By: Zoppo
Participating Experts: 1
Solution Grade: A
 
 
[+][-]03.11.2008 at 09:54AM PDT, ID: 21097612

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