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05.05.2008 at 09:54AM PDT, ID: 23376956
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9.9

Excel files open with a blank screen, no spreadsheet or data

Asked by martyphillips in Microsoft Excel Spreadsheet Software, Microsoft Office Suite, Spreadsheet Software

Tags: , , ,

A client is using Office 2003.  She has many excel files saved onto the desktop.  When I double click on a file to open it, Excel opens but the file does not.  There is just a blank screen with everything grayed out (menus and toolbars) but the spreadsheet with data are not there.  I can open Excel - click file - open and navigate to the file (any excel file) and they open correctly with all data in tact.  She has lost her setup disk so I can't simply reinstall.  Last week I opened excel with the /o switch and it seemed to fix the problem, but she just called back and says it's happening again today.  This is very strange - thanks for your help.Start Free Trial
[+][-]05.05.2008 at 09:57AM PDT, ID: 21501328

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About this solution

Zones: Microsoft Excel Spreadsheet Software, Microsoft Office Suite, Spreadsheet Software
Tags: Microsoft, Office, 2003, Excel
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Solution Provided By: zorvek
Participating Experts: 2
Solution Grade: A
 
 
[+][-]05.07.2008 at 06:41AM PDT, ID: 21516261

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