You have to install the last Microsoft Office 2003 Service Pack
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Microsoft Office Excel has encountered a problem when saving.
Microsoft Office Excel has encountered a problem and needs to close. We are sorry for the inconvenience. This happens when my user saves an excel spreadsheet.
What data does this error report contain? that includes the below.
AppName: excel.exe AppVer: 11.0.8146.0 AppStamp:46a45966
ModName: excel.exe ModVer: 11.0.8146.0 ModStamp:46a45966
fDebug: 0 Offset: 0002a932
it also dumps a file C:\TEMP\666187.cvr which i can upload if needed.
Any assistance would be much appreciated.
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Answers
roos01:
unfortunatly that is not the case. i've narrowed down the problem.
seems to be that when the user opens up an xls file that was saved using excel 2000 or before and tries to save it, she gets this error. if the user does a save as on the file and selects excel 2003 workbook and overrights the previous file and then tries to save after that, it works just fine.
on the previous work books in the bottom left corner when you save it says Excel 5.0/7.0 and that's when it crashes. not sure why this is, but it is what it is and only happens to this one user. of course the user is the director of accounting.
i'm trying now to find a reg key or something, that when the user hits save, it will automatically save as excel 2003 instead of whatever previous version the file is. this is a new machine with a new install of office 2k3 and not an upgrade.
any ideas where this key might be or how to achieve this?
Perhaps this helps you out a bit:
Under menu: Tools>>options>>Transition
You also might check to start excel with some startup switches as mentioned on:
http://support.microsoft.c
You might first try:
"C:\Program Files\Microsoft Office\Office\Excel.exe" /unregserver
and then
"C:\Program Files\Microsoft Office\Office\Excel.exe" /unregserver
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by: jpaulinoPosted on 2007-08-18 at 09:02:40ID: 19722881
See here
http://support.microsoft.c