Question

Moving .xl files between Citrix, Desktop - missing references

Asked by: AjW

Hi,
we've got a large .xl spreadsheet with alot of VBA behind it that is delivered to clients in a variety of locations running various concoctions of XP/2000/NT and office 2000,2002/2003, and to date it has been robust with clients sending copies of the .xl file to each other etc.

One of our clients reported an issue when he generated a copy of the .xl file on a Citrix network and then tried to send it to another client running a desktop office install.  The 'missing reference' problem reared up and crashed the .xl sheet load. (I located it to RefEdit.dll).  I think this is a latent problem that has gone unnoticed till now.

It seems as though the client cannot create copies of our .xl file on Citrix and then use them on a desktop install, and vice versa.

Has anyone come across similar problems when moving files from Citrix to desktop and vice-versa?  I have no experience of Citrix.  I think we could probably fix this at our end using late binding(?), but clients will not recieve this until the next annual rollout, and those running Citrix are in a very small minority.

Any help or ideas much appreciated!

  Adam

This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.

Subscribe now for full access to Experts Exchange and get

Instant Access to this Solution

  • Plus...
  • 30 Day FREE access, no risk, no obligation
  • Collaborate with the world's top tech experts
  • Unlimited access to our exclusive solution database
  • Never be left without tech help again

Subscribe Now

Asked On
2008-05-30 at 03:56:13ID23444149
Tags

Microsoft

,

VBA, Excel

,

2002

,

References

Topics

Spreadsheet Software

,

Citrix

,

Microsoft Excel Spreadsheet Software

Participating Experts
1
Points
350
Comments
6

Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.

  • "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
  • "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
  • "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.

See what Experts Exchange can do for you.

Got a question?

We've got the answer.

Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.

Screenshot of Experts Exchange Knowledgebase

Need individual assistance?

Our experts are ready to help.

If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.

Screenshot of Experts Exchange Knowledgebase

Want to learn from the best?

Read articles from industry experts.

Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.

Screenshot of an Article

Working on a long term project?

Store your work and research.

Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.

Screenshot of Experts Exchange Knowledgebase

Access the answers to your technology questions today.

Subscribe Now

30-day free trial. Register in 60 seconds.

What Makes Experts Exchange Unique?

Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Trusted by the world's most respected brands.

image of each brand's logo

Faithfully serving IT professionals since 1996.

Experts Exchange Logo

Try it out and discover for yourself.

Subscribe Now

30-day free trial. Register in 60 seconds.

Related Solutions

  1. Citrix
    Is there a Citrix forum in this website? If not, will there ever be?
  2. citrix
    how to configure citrix presentation server 4.5
  3. Citrix
    citrix altaddr
  4. AutoCAD 2008 Datalink usage with Excel hosted by Citrix
    Hello. I currently am in urgent need with CAD help. Currently CAD has the ability to integrate with Excel via Datalinks. SO basically i can go up to Draw, table, and have the data pulled\push from\to an Excel Spreadsheet. So either way you enter the data, either by the spr...
  5. Citrix Ports
    Hello dear experts We have a Citrix solution I want to know what type of ports is really working in this solution, is it work with HTTP port or other ports should be open for this purpose as well, because I want to know what kind of ports I should open in my firewalls or ISA...

Free Tech Articles

  1. WARNING: 5 Reasons why you should NEVER fix a computer for free.
    It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
  2. SCCM OSD Basic troubleshooting
    SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
  3. Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
    This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
  4. Create a Win7 Gadget
    This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
  5. Outlook continually prompting for username and password
    There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
  6. Backup Exchange 2010 Information Store using Windows Backup
    There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...

Cloud Class Webinars

  1. Avoiding Bugs in Microsoft Access
    Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
  2. Top 10 Best New Features in Visio 2010
    Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
  3. IT Consultant Business Secrets Revealed
    Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
  4. Disaster Recovery and Business Continuity
    Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
  5. Organize Your Visio Diagrams with Containers and Lists
    Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
  6. How to Us Objects, Properties, Events and Methods in Microsoft Access
    Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...

Join the Community

Give a Little. Get a Lot.

Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.

Join the Community

Answers

 

by: fanpagesPosted on 2008-06-02 at 03:05:40ID: 21690704

Hi,

When you say your user created copies of the workbook, do you mean they simply used the standard Windows (Explorer) facilities to copy a file & rename it, or did they open the MS-Excel file & use the "Save As" menu (or button icon) item?

I am guessing the latter.

In this case, the platform on which the "Save As" is performed will bind to the libraries installed in that environment creating a reference to the local version of any ActiveX control objects, in this case, the "RefEdit" Control.

You could deploy any associated Dynamic Link Library (.DLL) files to the Citrix environment from your desktop installation(s), or you could look at not using that control & coding-up your own using a standard MS-Excel UserForm.

Alternatively, copy the DLL files from the Citrix environment to your desktop environment(s) so that you are developing using the "lowest common denominator" library files across all installations.

If you think copying .DLLs from one environment to another may impact other applications that use the same named library files, then maybe you could just copy the .DLL files that your MS-Excel workbook application relies upon to the folder where the workbook is located.

As long as there are no explicit references to these library files in Declare statements within your Visual Basic for Applications code inside the MS-Excel workbook, then the local folder will be searched prior to the PATH environment variable &/or the Windows, or Windows/System[32] folders to qualify the location of the expected .DLL file when the RefEdit control instance is created in the workbook.

If it helps, you could always set up a temporary folder with all the .DLLs (maybe even on a networked drive available to both Citrix & desktop environments) & amend the users PATH environment variable for the duration of the usage of the workbook to point to the temporary network folder in preference to all other folders already defined in the PATH variable.

This could be done by using a VBScript file that modifies the PATH & then invokes the MS-Excel workbook, or the MS-Excel Visual Basic for Applications code could modify the PATH programmatically during start-up ["Workbook_Open()" ThisWorkbook event code or "Auto_Open()" public subroutine].

As a another option, of course, you could insist that all file manipulation is performed on one platform or another; possibly even disabling the in-workbook menu/button commands by Visual Basic for Applications code if the Citrix environment is detected.

BFN,

fp.

 

by: fanpagesPosted on 2008-06-06 at 05:17:38ID: 21728226

Hi Adam,

Was my comment useful to you?

Thanks for your response in any respect.

BFN,

fp.

 

by: AjWPosted on 2008-06-10 at 01:49:48ID: 21749410

Hi fp,

thanks ever so much for your reply.  I was waiting for the client to get back to me with some more details, but it they don't seem to be in any rush to get this sorted, thought they did confirm that files are copied within Explorer.

I've passed on the other suggestions regarding the .dll, so guess I'll have to wait and see what happens.  I would award the points now given the speed with which I and the client are likely to get this sorted but might need to keep the question open.  Do you mind?

- AjW

 

by: fanpagesPosted on 2008-06-16 at 04:24:19ID: 21792463

No,

Not at all.

Please just come back when/if you can.

BFN,

fp.

 

by: AjWPosted on 2008-07-03 at 05:23:41ID: 21924705

The client hasn't responded, so instead of keeping you waiting  I've awarded the points.  Hopefully one of your suggestions will get us going in the right direction.

 

by: fanpagesPosted on 2008-07-09 at 15:17:55ID: 21968904

That was very kind of you... but not necessary.

If you do wish to revisit the topic, when/if your client responds, please just write another comment.

Thanks again.

BFN,

fp.

20120131-EE-VQP-002

3 Ways to Join

30-Day Free Trial

The Experts

98% positive feedback on 31,087 answers since March 2000. angeliii is a Microsoft Most Valuable Professional for his work with MS SQL Server & Develoment.

He has also proven his knowledge of Visual Basic Programming, PHP Scripting and Oracle Databases.

The Experts

97% positive feedback on 10,752 answers since July 2000. lrmoore has more than 18 years experience in the networking industry.

The six-time Mircosoft MVPs specialties include firewalls, virtual private networking, and network management.

Testimonials

"...and excellent source for support... Kind of like having your very own IT dept." Electriciansnet

Testimonials

"I was apprehensive at signing up at first. However... it has already made my life as an IT administrator much easier." JaCrews

Testimonials

"WOW! You guys have great, active, and knowledgeable people on here." moore50

Business Clients

Business Clients

In the Press

"If you’ve got a question... Experts Exchange can supply an answer.”

In the Press

"...an invaluable aid for both IT professionals and those who require tech support."

In the Press

"where IT professionals provide quick answers on just about any topic"

Business Account Plans

Loading Advertisement...