I've seen this problem when you try to repair an existing installation, or reinstall, or upgrade to a newer version. Some Acrobat installers need access to the original MSI file that was used to install Acrobat.
You can delete the reference to the installed version of Acrobat (which will not uninstall it - so this is potentially dangerous) by using Microsoft's Installer Cleanup utility: http://support.microsoft.c
If you are trying to remove an older version, the right way to do this is to use the Cleanup utility, and then re-install the same version, and then do a "real" uninstall to get rid of all "stuff" that was left during the cleanup step.
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by: jason1178Posted on 2008-05-24 at 12:42:35ID: 21640072
Vee_Mod, I'm on it. You can unsub.
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Hi djlyons,
Is this a new installation or a reinstall?
The trial is available from: http://www.adobe.com/produ
If the msi file is not downloading properly, you may want to disable your anti-virus package before downloading.
Now, if this is a reinstall from a previous download, there may be an issue. Adobe products with DRM get a death grip on the registry and this can prevent easy reinstalls unless you have the exact downloaded file you installed from the first time.
If this is the case, or if you cannot install at all, you may want to download CS3 Clean:
http://www.adobe.com/suppo
and run it AFTER FOLLOWING ALL INSTRUCTIONS. It can fix a lot of Adobe installation issues, but if you try to speed through it, it can bork your system.