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7.5

Explorer access is slow for other users if a user has a file open in AutoCAD 2008

Asked by stevencUK in AutoCAD Software, Windows Server 2008

Tags: AutoCAD2008, Server 2008, slow access

Very strange thing is happening here.

We have a Windows 2008 Server running as the DC and as a file server.  The client PCs are a mix of Win XP pro and Vista Business.

All the affected users are running AutoCAD 2008 full or LT.

If user A has a drawing open in AutoCAD then every other user suffers an extreme slow down in accessing the folder on the server that the drawing is stored in. It can literally take 30 seconds for explorer to show the list of files in the folder.

All other folders on the server are fine to access so long as another user doesn't have a drawing open within it.  This includes any folders in the tree above the one you are wanting to access.

I have done some tests and established that it is only AutoCAD that causes the problem.  PDFs, Excel sheets, Word docs etc do not cause the slowdown problems at all.

Our other server is also 2008 and runs Exchange 2007.  There appears to be no issues accessing this server for email.

This issue only seems to have appeared since we moved to Server 2008.  There didn't appear to be a problem when we were on our old SBS 2003 server.

Server hardware is an HP DL380 with 2GHz dual core processor and 4GB RAM with the main data share running off a RAID 5 system.  Over 90GB free space and very low defragmentation.

PC hardware is typically HP or Dell PCs with 3GHz processor and 1 or 2GB RAM.

The network is CAT5e and is running at 1GHz for most connections.

If anybody could help me track this down it would be very much appreciated.
[+][-]08/28/09 02:52 AM, ID: 25206036Expert Comment

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[+][-]08/28/09 03:30 AM, ID: 25206212Author Comment

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[+][-]08/28/09 03:48 AM, ID: 25206286Expert Comment

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[+][-]08/28/09 03:50 AM, ID: 25206296Accepted Solution

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About this solution

Zones: AutoCAD Software, Windows Server 2008
Tags: AutoCAD2008, Server 2008, slow access
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Solution Provided By: mrroonie
Participating Experts: 1
Solution Grade: B
 
[+][-]08/28/09 04:37 AM, ID: 25206484Expert Comment

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