Question

AutoDesktop 2010

Asked by: flugaurj

When opening AutoCAD 2010 I am given the a blank error with a red x then after closing that error I am given "FATAL ERROR: Unhandled Access Violation Reading 0x0000 Exception at e87157e1h"

I am running Windows 7 64 bit and using the AutoDesk 2010 Pro Suite Trial
I have tried the repair option and a full uninstall and reinstall.  This is affecing all profiles on this computer.  Another computer with the same specs with XP 64 does not have this issue.

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Asked On
2009-10-30 at 09:59:40ID24858744
Tags

AutoCad 2010 Windows 7

Topics

AutoCAD Software

,

CAD & Architecture Software

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Answers

 

by: borgunitPosted on 2009-10-31 at 04:56:18ID: 25709324

Are there other apps running on this computer that do not run on the others?

 

by: flugaurjPosted on 2009-11-02 at 07:43:06ID: 25720375

No the other computer has the same software installed,  Office 07, Shoretel call manager 9, Nav.

 

by: borgunitPosted on 2009-11-02 at 11:35:12ID: 25722821

While not inclusive, this from Autodesk may give some clues.

Known Limitations with Windows 7 for AutoCAD and AutoCAD-based Products

Published date: 2009-Oct-22
ID: TS14056444
Applies to:
AutoCAD® 2010
AutoCAD® Architecture 2010
AutoCAD® Electrical 2010
AutoCAD LT® 2010
AutoCAD® Mechanical 2010
AutoCAD® MEP 2010
Issue

You want to know what limitations have been identified for AutoCAD® or AutoCAD-based vertical products running on Microsoft Windows 7.
Solution

The following issues have been identified with Windows 7 and are currently being researched for a potential fix in a future release:

AutoCAD® and all AutoCAD-based vertical products:

    * Infocenter balloons sometimes display blank
    * Dragging Ribbon tabs sometimes crashes the product
    * Encrypted files fail to open and save on Windows 7
    * Open files do not appear on Windows 7 Jumplist
    * Export to Impression functionality will not work because Autodesk Impression is not supported on Windows 7

AutoCAD Architectural 2010 and AutoCAD Mechanical 2010:

    * Text in the Drafting Settings dialog overlaps radio buttons

Graphics Card Support for Windows 7:

Windows 7 is supported but not certified.  This means that Autodesk has not certified every card but we expect they should work with Windows 7 without issue. The certified driver versions for Vista 32 and Vista 64 should install and work with AutoCAD 2010.  The exception to this are the ATI FireGL and FirePro graphics cards and drivers for those cards should be downloaded from http://www.amd.com/us/Pages/AMDHomePage.aspx. If your NVIDIA drivers on Windows 7 are newer than 191.00, and your ATI drivers are newer than 8.634, hardware acceleration should be on by default.

 

by: flugaurjPosted on 2009-11-10 at 09:41:29ID: 25787770

I did a full format of the hard drive.  Other issues on multi apps had started showing up after my last post.  It apears that some of the XP 32 bit files were causing issues with the 7 64 bit install.
The AutoCAD issue has been resolved.

20120131-EE-VQP-002

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