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Question
Error Installing Autocad: "This Installation is forbidden by system policy.
I am attempting to install Autocad 2008 on a brand new HP Notebook. When I try to install the software I get the error: "This installation is forbidden by system policy. Contact your system administrator. D:\x86\support\msxml\msxml
I get this error before I get any other options. I have not had any trouble installing any other applications.
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Answers
Try this:
AutoCAD Install Error
Error: This installation is forbidden by system policy - Lockbackregkey.msi
AutoCAD® 2008AutoCAD LT® 2008Autodesk® Inventor" Professional 2008Autodesk® Inventor" Suite 2008
Issue: During installation, you received the following error message: This installation is forbidden by system policy. Contact your system administrator.
Solution: Note: This solution is specific to the Lockbackregkey.msi error. To resolve this error
1. Copy the installation DVD to the desktop.
2. Search the installation folder for the setup32.ini file (on 32-bit operating systems).
3. Open the setup32.ini file with Microsoft® Notepad.
4. Search the file for the string KB9080023.
5. Delete the first reference to KB908002.
6. Save and close the setup32.ini file.
7. Run the installation again.
Source: http://edutronix.com/?page
I tried following the above to install a student/evaluation copy of autocad 2008, where a client was getting the same message. Couldn't find the setup32.ini file as listed above. But I ran the installer package itself after I had copied the dvd contents to the desktop and this installed successfully. Dont know if this would be the same for the full autocad 2008 package, but must be worth a try?
Cheers.
This is actually a problem with the version of the XML Parser AutoDesk has on the installation media. You can get around it by following these steps:
First uninstall any existing instances of MSXML 6 parser from Add / Remove Programs. Then download and install KB933579 from Microsoft. This is an updated version of the XML Parser.
Then you'll need to prevent the AutoCAD installer from trying to install it's broken version of XML. You can do this by editing the SETUP.INI file on the disk. (You'll need to copy the contents of the DVD to your hard disk.) In the SETUP.INI section, chage the lines that say:
EXE_PATH=support\msxml\msx
EXE64_PATH=support\msxml\m
To:
#EXE_PATH=support\msxml\ms
#EXE64_PATH=support\msxml\
This will prevent the installer from trying to launch the broken msi file. But since you installed xml from Microsoft's website it doesn't matter.
If you're deploying AutoCAD to multiple machines, you might want to consider creating a deployment using the utility on the AutoCAD DVD. If you go that route, the ini file you'll need to modify is called <whatever you named the deployment>.ini
hope that helps.
I have not found a solution as yet. I have raised the issue to Autodesk. We have also tried disabling AVG Anti virus. I compared the file sizes of MSXML in new systems with my existing ones where the software is working OK. While the version is same, the file size is smaller in new systems. we are resellers and I we have provided AutoCAD LT 2007 to the customer affected by this issue. Soon they will be receiving AutoCAD LT 2009 that I hope will resolve the issue. LT 2007 works well on this system and in all probablity it is the loaded version of MSXML that is causing the problem.
The suggested soulutions is just part of the solution. I had the same problem with new Compaq 6710b laptop (WXP-SP2 with all latest update. I did installation with these changes in setup.ini file.
Problem: D:\x86\sypport\msxml\msxml
Solution: Copy disk to C:\ or network drive and make changes to setup.ini file:
Change:
[MSXML]
PRODUCT_NAME=MSXML6
EXE_PAT=support\msxml\msxm
EXE64_PAT= support\msxml\msxml6_x64.m
IGNORE_FAILURE=YES
To:
#[MSXML]
#PRODUCT_NAME=MSXML6
#EXE_PAT=support\msxml\msx
#EXE64_PAT= support\msxml\msxml6_x64.m
#IGNORE_FAILURE=YES
Change:
PREREQUISITE=OS;IE;MSI;DOT
To : (Take out MSXML and becomes)
PREREQUISITE=OS;IE;MSI;DOT
Tha same changes we have to do if we want to install just Auto CAD Viewer for dwg file or 2008 for dwf file.
Try this fix for AutoCAD 2008 installer:
Close out of Autodesk's installer and then explore to D:\x86\acad.msi on the DVD. The actual installer for AutoCAD will come up where you can do an install of the software and not have to go through the Autodesk installer with the application requirements version checker.
It actually worked for me when I ran into the issue.
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by: CynepMeHPosted on 2007-09-26 at 16:32:35ID: 19967747
This application, may in fact be explicitly denied by domain policy. Especially if there's SMS Being used on the network, which can monitor which software is being installed. If you cannot get an exemption from this policy from your domain admins, but you have a local administrator account, you should be able to install the product by logging in as a local administrator. This way, you could bypass domain GPO and attempt to install software that way. However, if you are still unable to install the software when you log on as a local administrator - you may have a local policy that replicates the same setting. In that case, you may have to request one of the "domain administrators" or someone with sufficient rights to install it for you.
Many organizations use this method to prevent unauthorized and unlicensed installation of software.