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5.9

installation failure

Asked by pjfromny in CAD & Architecture Software, Microsoft Windows Operating Systems, Windows XP Operating System

I am trying to install a CAD program called Chief Architect.  I have installed it succesfully on a desktop, and now need a laptop installation.  The setup file seems to be intact - the right size and it is noted as an application.  When I double click the setup file (per instructions) it seems to unpack the files, go through the routine, and disappear.  A message flashes way too fast to read on the screen, and the program is not installed.  The company has offered days of tech support and is unable to help.  I am signed on with admin account, and tried without running any startup programs, including antivirus.  Its Win XP.

What would cause a program to not install like this?
[+][-]04/29/09 10:22 AM, ID: 24262637Expert Comment

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Zones: CAD & Architecture Software, Microsoft Windows Operating Systems, Windows XP Operating System
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Solution Provided By: TonySt
Participating Experts: 4
Solution Grade: A
 
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