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07.07.2008 at 06:18PM PDT, ID: 23545222
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7.8

Receiving "FATAL ERROR: Unhandled [HEX] Exception at [Memory Location]" error when plotting/printing

Asked by methodology in AutoCAD Software, CAD & Architecture Software

Tags: , ,

Experts,

I work at an environmental consulting firm where I have several very annoying endusers that use AutoCAD 2007 on a daily basis.  Out of the blue one day, many of them starting experiencing a problem while plotting where they get a message box error and AutoCAD abruptly closes (however the drawing still manages to plot).  The error basically states "FATAL ERROR: Unhandled [Hex] Exception at [Hex]" (the specific message I think varies from user to user, e.g. "FATAL ERROR: Unhandled c000000dh Exception at 7817a1c8h").

All my printer/plotter mappings in Windows are completely valid and work out of other programs (e.g. ArcGIS, MS Office, etc.).  The PC3 files were generated using the current printer/plotter mappings.  I haven't messed with the plot styles or PC3 files--and I don't think they've been corrupted but I can't say I'm completely sure (my endusers have found out where I secretly kept these files on the network and have opted to map to the network location rather than the versions that are copied locally via a login script).    The fact that it happened out of the blue and it only occurs in AutoCAD suggests it could be a PC3 file problem but perhaps a Windows update could be the issue here.

So perhaps if nobody has heard of/experienced this problem, is there a way to validate a PC3 file?

Thanks in advance...Start Free Trial
[+][-]07.09.2008 at 12:21PM PDT, ID: 21967291

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[+][-]07.09.2008 at 04:11PM PDT, ID: 21969188

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[+][-]07.09.2008 at 04:35PM PDT, ID: 21969318

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[+][-]07.10.2008 at 04:32AM PDT, ID: 21972205

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[+][-]07.24.2008 at 05:44PM PDT, ID: 22085085

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About this solution

Zones: AutoCAD Software, CAD & Architecture Software
Tags: AutoDesk, AutoCAD 2007, 2007
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Solution Provided By: methodology
Participating Experts: 1
Solution Grade: A
 
 
[+][-]07.27.2008 at 10:45AM PDT, ID: 22099086

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