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by: MHenryPosted on 2008-03-29 at 09:50:38ID: 21237227
John,
Has this been the issue all along or did something change? If it's been the issue all along, I would guess that you had some kind of glitch in the install.
My advice is to uninstall and then reinstall.
In the old days, Adobe offered one free tech support call to help with installation issues. Check that out. If it's still available. But try the reinstall first so you don't waste the one call.
Best
MH