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9.8

Missing Fonts when opening an Adobe Illustrator file

Asked by DVation191 in Adobe Illustrator, Adobe Creative Suite

I have an illustrator document (.ai) that was created on a Mac using CS3. I'm now trying to open this file on my PC, also using CS3, but Illustrator complains that there are missing fonts: HelveticaNeue, HelveticaNeue-Italic, and HelveticaNeue-Bold.

I have (or I think I have) HelveticaNeue installed on my machine already. HelveticaNeue shows up with an asterisk next to it, though, when I see it in the font list within illustrator (shows up as HelveticaNeue*). Within HelveticaNeue, the regular, italic and bold all have asterisks next to them as well.

How do I get illustrator to open this file using the fonts I have installed?
[+][-]10/06/09 11:29 AM, ID: 25508176Accepted Solution

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Zones: Adobe Illustrator, Adobe Creative Suite
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Solution Provided By: captainreiss
Participating Experts: 2
Solution Grade: A
 
[+][-]10/06/09 11:30 PM, ID: 25512604Assisted Solution

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