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07.25.2008 at 01:28PM PDT, ID: 23596741 | Points: 500
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Adobe Acrobat 8 crashes when printing

Asked by david08 in Adobe Acrobat, Adobe Illustrator, Adobe InDesign Publishing Software

Tags: , ,

I have Adobe Acrobat 8 Standard Pro edition. All of a sudden, Acrobat crashes when printing. The exact error message is, Adobe Acrobat 8.1 has encountered a problem and needs to close. We are sorry for the inconvenience.

In the application log I have: Faulting application acrobat.exe, version 8.1.0.137, faulting module msvcr80.dll, version 8.0.50727.762, fault address 0x0001507a.

I have done a Windows reload and start fresh. Same problem. I have applied all updates, even uninstalling and reinstalling Acrobat. No luck. I also installed Adobe Illustrator and Indesign. The pdf was made with Indesign. But same problem. Sometimes I get right after the error of Acrobat encountered  error, a CPc10D.exe encountered a problem and needs to close. That is related to canon printer software. I think it's unrelated but I am printing to a network printer Canon C2620 with PCL5 drivers loaded. I tried googling and found a few tricks such as with Microsoft Visual C++ 2005 Redistributable Package (x86). But no luck

thanks,
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[+][-]07.25.2008 at 01:35PM PDT, ID: 22092085

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[+][-]07.25.2008 at 01:48PM PDT, ID: 22092177

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[+][-]07.25.2008 at 06:25PM PDT, ID: 22093351

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[+][-]07.26.2008 at 02:03AM PDT, ID: 22094285

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[+][-]07.26.2008 at 03:21AM PDT, ID: 22094449

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[+][-]07.28.2008 at 06:28PM PDT, ID: 22108108

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