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6.8

When good photos go bad - corrupted images

Asked by MtnNtwks in Adobe Photoshop, Photo Album Software, Images & Photo Software

Tags: corrupted, image

I have a user who copied an image from a flash drive to a hard drive.  The thumbnail on both the flash drive and the hard drive look normal.  However, when the image is opened using ANY image viewing or modifying tool (paint, corel, paint shop pro, microsoft photo edition, photoshop, etc, includes everything-ad nauseum), the image appears corrupted.  The top 1/4 of the image looks normal, but the bottom 3/4 of the image is gray.

I've seen this before with other images on other computers.  In the past, the images used to be fine.  Then all of a sudden, this weird behavior appears.  I've searched the web for image recovery software and found a ton of trial software, which wants to help me recover "deleted" photos, and it wants to spend hours and hours scanning the entire drive...be it the flash drive, the hard drive...there's no way to have the trial software I've tried to jus scan an individual file or folder.

Since the EE board doesn't really provide a format for me to upload any images or files, I've placed a zip file that contains the corrupted image on http://www.mountainnetworks.com/badfile.zip so you can download it and see the behavior first hand.  It's a picture of a house.  Sorry to dissapoint you if you were hoping for porn :-)  My client really doesn't want to drive all the way back to the location to retake the photo and is hoping there is some program somewhere that will "fix' the photo from the thumbnail.

To view the behavior, put the extract the photo to some test folder.  You will see the thumbnail or preview of the image look normal.  But when you open it, you will see the bottom 3/4 of the photo as gray or some other non-viewable, flat color.

Is there any way to "fix" this image?
 
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[+][-]02/15/07 09:17 PM, ID: 18546317Expert Comment

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[+][-]02/16/07 05:52 AM, ID: 18548268Author Comment

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[+][-]02/16/07 07:40 AM, ID: 18549223Author Comment

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[+][-]02/16/07 02:58 PM, ID: 18552756Accepted Solution

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About this solution

Zones: Adobe Photoshop, Photo Album Software, Images & Photo Software
Tags: corrupted, image
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Solution Provided By: warrenbuckles
Participating Experts: 2
Solution Grade: A
 
[+][-]02/17/07 05:23 AM, ID: 18554918Author Comment

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[+][-]02/17/07 05:26 AM, ID: 18554934Author Comment

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[+][-]02/17/07 05:39 AM, ID: 18554965Author Comment

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[+][-]02/17/07 08:15 AM, ID: 18555510Expert Comment

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[+][-]02/17/07 03:35 PM, ID: 18556909Expert Comment

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[+][-]02/17/07 07:47 PM, ID: 18557472Expert Comment

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[+][-]02/19/07 09:54 AM, ID: 18564552Author Comment

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