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08/18/2007 at 05:56AM PDT, ID: 22771515
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8.0

Photoshop CS2 freezing on launch

Asked by DouginBasingstoke in Adobe Photoshop, Microsoft Windows Operating Systems, Windows XP Operating System

Tags: photoshop, cs2

I've been using Photoshop 7 and Photoshop Elements 5 for some time now with no problems.
I've recently got a full version (tryout) of CS2.
It installed without a hitch but when I launch it, everything appears to be OK (I get the message saying you have 28 days left etc) but it then freezes.
I can't access any of the menus or even click the toolbars.
The only way to get out is via Task Mgr.
I know the program is OK as it works ok on two other computers.
I therefore need to track down the problem on mine.
Here are some details:
I have a DELL 9200 with a Duo Processor 2.4GHz, 4MB of RAM, 500GB system disc (RAID 0 stripe) so I don't think it's a performance problem!
I'm running XP Pro SP2 plus all current updates.
When I launch CS2 I can see from Task Manager that the Photoshop.exe process appears and uses about 2-8% of cpu during loading.
However, as soon as it is loaded, when I would expect the cpu usage to reduce to zero again, it rises to 50% and stays there and the application immediately says "not responding".
I need to find out what is causing this so any help will be much appreciated.
I also have Photoshop 7.0 and it works perfectly.
I have compared all settings and set my PC for "Performance" (programs) and increased the paging file to 3x RAM size but still the same.
Thanks in advance.
Regards.
[+][-]08/18/07 06:40 AM, ID: 19722530

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[+][-]08/18/07 06:47 AM, ID: 19722536

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[+][-]08/18/07 12:01 PM, ID: 19723446

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About this solution

Zones: Adobe Photoshop, Microsoft Windows Operating Systems, Windows XP Operating System
Tags: photoshop, cs2
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Solution Provided By: SheharyaarSaahil
Participating Experts: 5
Solution Grade: A
 
 
[+][-]08/18/07 03:08 PM, ID: 19723951

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