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August 29, 2008 08:09pm pdt
 
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Attachment Details

Error: "Some problems occurred during installation," "Component install failed,"

Tags: Adobe, Adobe Creative Suite 3, Suite 3, Install problems
I am trying to install Adobe Creative suite 3 Design Standard and I am having the worst time. When I try to install any component I get an error message that says "Some problems occurred during installation," "Component install failed,"

I called Adobe an ran everything you can think of from uninstalling everything adobe, running Adobe CS3Clean Script (Level 2,3 and 4 back to back), running as Administrator, turning off Norton Internet Security and no I don't have Google desktop installed.

I thought it might be an SP1 issue since I was able to install the software on a laptop without SP1 but I was also able to install it on another desktop that did have SP1.

The clients computer that is having this problem is running Windows Vista and does have a large number of programs on it and I think something might be conflicting. When I called Adobe 5 times they really did not have any more options for me or any information about what program might be conflicting in the install. They said that there should be more .log files to look at and see whats going on but for some reason they are not being created.

Any suggestions?
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Question Stats
Zone: Software
Question Asked By: TheTechEase
Solution Provided By: TheTechEase
Participating Experts: 2
Solution Grade: A
Views: 123
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Comment by jojuez
Not sure if you are monitoring this thread, but for anyone who comes across this same problem I found a tedious way around it. If you install each component individually from the DVD rather than attempting all at once as it suggests you can then install it. It will take a good amount of time to install, but it works.
 
 
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