When I attempt to open photoshop CS3, I get the error message, Licensing for this product has stopped working. You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT administrator or Adobe customer support for help. I have tried their license patch repair as well as their different CS solutions. Any recommendations short of reinstall?
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Perhaps Adobe customer support? Just and idea. I get very uneven results when I use Adobe customer support. Sometimes all they can do is read me the same bulletins that I have already read. Other times I hit paydirt and find someone who either really knows what they are talking about or will keep digging until they find out.
Worth a try. Even if you don't have any service plan, there should not be a charge for your call.
We did contact Adobe support and we got the usuall uninstall and reinstall. We spent two days fighting to get a redownload of the app from the ftp site. We performed this routine which still did not fix it. Our final solution was to just upgrade to CS4. this did fix it. It just seems through research that CS3 was not the most stable product release. It seemed to be something with the autentication database getting corrutped?? I think this is a system Adobe moved to to fight piracy?? Anyway, we took the expensive way out but we are on the most current and supported product which is fine with us.
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by: LZ1Posted on 2009-03-18 at 05:30:37ID: 23917828
I'm sure you already have, but did you see this kb?
http://kb.adobe.com/selfse
If that's what you've read already then unfortunately you can really only repair/reinstall. If you've already tried their patch for licensing, then that is pretty much it.