Question

Adobe Photoshop CS4 install on Vista fails with registry access error

Asked by: ezcon

I've been trying to install Adobe Photoshop CS4 on my Vista for a couple of days now.  It grinds for a minute or two then tells me "Installation of the following components has failed:  Adobe Drive CS4, Adobe Photoshop CS4"  when I cancel the install and click the "More Information" button, I see this:

Adobe CSI CS4
Error:
Error 1603. Error 1406.Could not write value AdobeCS4ServiceManager to key \SOFTWARE\Microsoft\Windows\CurrentVersion\Run.   Verify that you have sufficient access to that key, or contact your support personnel.

When I go into regedit, I have no problem creating a string value in the indicated key.

Here are some of the things I've tried:

1) run setup as administrator (even tho I have UAC turned off)
2) run setup in WinXP SP2 compatibility mode
3) use the Adobe Support Advisor to track down the error in their knowledge base and followed steps to apply permissions to descendents of the indicated tree

Done lots of googling plus searching of the experts-eschange knowledge base.

I'm offering 500 points for this because I've spent *so* much time on it and not made *any* progress.

Any help greatly appreciated.

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Asked On
2009-09-28 at 21:16:06ID24769016
Tags

Adobe Photoshop CS4 install setup Vista fails registry access error

Topics

Adobe Photoshop

,

Windows Vista

,

Adobe Creative Suite

Participating Experts
2
Points
500
Comments
3

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Answers

 

by: johnny_the_knifePosted on 2009-09-28 at 21:46:25ID: 25446070

Do you have any anti-virus / anti-spyware software installed?  This might be preventing you from installing CS4 and may need to be disabled / removed.

 

by: amit2000Posted on 2009-09-28 at 21:47:34ID: 25446075

Try this:
1. download the windows installer (http://windows-installer-cleanup-utility.uptodown.com/)
2. install the same
3. Uninstall all Adobe programs. because the error is because there's Dispute with the components
5. WinCS3Clean download or WinCS4Cleanupscript.
4. CS3Clean run and follow the instructions or CS4InstallerDatabaseUtility
6. follow the instructions in this link (http://kb2.adobe.com/cps/401/kb401401.html)
Note: With the WinCS3Clean and WinCS4Cleanupscript remove all components of Adobe there is nothing left and after that, restart the computer and issue resolved

Actual forum from where I got it is http://forums.adobe.com/thread/373577

 

by: ezconPosted on 2009-09-29 at 07:26:53ID: 31634694

Sometimes (almost always) the easiest answer is best.  I had suspected anti-virus early on, and turned off Windows Defender, but it turns out the culprit in this case was BitDefender - when I turned that off, I still got an alert that the registry was being written to, but I had the option of allowing that.

20120131-EE-VQP-002

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