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9.3

Adobe Photoshop CS4 install on Vista fails with registry access error

Asked by ezcon in Adobe Photoshop, Windows Vista, Adobe Creative Suite

Tags: Adobe Photoshop CS4 install setup Vista fails registry access error

I've been trying to install Adobe Photoshop CS4 on my Vista for a couple of days now.  It grinds for a minute or two then tells me "Installation of the following components has failed:  Adobe Drive CS4, Adobe Photoshop CS4"  when I cancel the install and click the "More Information" button, I see this:

Adobe CSI CS4
Error:
Error 1603. Error 1406.Could not write value AdobeCS4ServiceManager to key \SOFTWARE\Microsoft\Windows\CurrentVersion\Run.   Verify that you have sufficient access to that key, or contact your support personnel.

When I go into regedit, I have no problem creating a string value in the indicated key.

Here are some of the things I've tried:

1) run setup as administrator (even tho I have UAC turned off)
2) run setup in WinXP SP2 compatibility mode
3) use the Adobe Support Advisor to track down the error in their knowledge base and followed steps to apply permissions to descendents of the indicated tree

Done lots of googling plus searching of the experts-eschange knowledge base.

I'm offering 500 points for this because I've spent *so* much time on it and not made *any* progress.

Any help greatly appreciated.
[+][-]09/28/09 09:46 PM, ID: 25446070Accepted Solution

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About this solution

Zones: Adobe Photoshop, Windows Vista, Adobe Creative Suite
Tags: Adobe Photoshop CS4 install setup Vista fails registry access error
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Solution Provided By: johnny_the_knife
Participating Experts: 2
Solution Grade: A
 
[+][-]09/28/09 09:47 PM, ID: 25446075Expert Comment

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