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Corel Paint Shop Pro Photo XI suddenly won't load
Paint Shop Pro has suddenly stopped working. It will not load. I checked Task Manager and it shows a Corel process is running however.
Here are my computer spec's:
TOSHIBA
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.080814-
Language: English (Regional Setting: English)
System Manufacturer: TOSHIBA
System Model: Satellite P105
BIOS: PhoenixBIOS 4.0 Release 6.1
Processor: Intel(R) Core(TM)2 CPU T7200 @ 2.00GHz (2 CPUs)
Memory: 3070MB RAM
Page File: 613MB used, 4345MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode
Card name: NVIDIA GeForce Go 7900 GS
Manufacturer: NVIDIA
Chip type: GeForce Go 7900 GS
DAC type: Integrated RAMDACDevice Key: Enum\PCI\VEN_10DE&DEV_0298
Display Memory: 256.0 MB
Current Mode: 1440 x 900 (32 bit) (60Hz)
Monitor: Default Monitor
Monitor Max Res:
Driver Name: nv4_disp.dll
Driver Version: 6.14.0011.7948 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 1/30/2009 09:12:00, 6068352 bytes
WHQL Logo'd: Yes
I have checked the Corel knowledge base, and contacted Corel Support through email. Of course they were no help whatsoever. They suggest updating the graphics driver, and uninstalling and re-installing the program. I have done both, and neither one has helped. I used Corel's zapps.exe to uninstall, and then searched through the registry and removed any more traces of Corel entries.
I also disabled Norton 360 v.3, and Ad-Aware Pro before installing. Nothing is working.
The only thing that I can think of that has changed, is that I installed IE8.
Any suggestions?
Here are my computer spec's:
TOSHIBA
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.080814-
Language: English (Regional Setting: English)
System Manufacturer: TOSHIBA
System Model: Satellite P105
BIOS: PhoenixBIOS 4.0 Release 6.1
Processor: Intel(R) Core(TM)2 CPU T7200 @ 2.00GHz (2 CPUs)
Memory: 3070MB RAM
Page File: 613MB used, 4345MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode
Card name: NVIDIA GeForce Go 7900 GS
Manufacturer: NVIDIA
Chip type: GeForce Go 7900 GS
DAC type: Integrated RAMDACDevice Key: Enum\PCI\VEN_10DE&DEV_0298
Display Memory: 256.0 MB
Current Mode: 1440 x 900 (32 bit) (60Hz)
Monitor: Default Monitor
Monitor Max Res:
Driver Name: nv4_disp.dll
Driver Version: 6.14.0011.7948 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 1/30/2009 09:12:00, 6068352 bytes
WHQL Logo'd: Yes
I have checked the Corel knowledge base, and contacted Corel Support through email. Of course they were no help whatsoever. They suggest updating the graphics driver, and uninstalling and re-installing the program. I have done both, and neither one has helped. I used Corel's zapps.exe to uninstall, and then searched through the registry and removed any more traces of Corel entries.
I also disabled Norton 360 v.3, and Ad-Aware Pro before installing. Nothing is working.
The only thing that I can think of that has changed, is that I installed IE8.
Any suggestions?
can you try system restore?
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great news
Well, I'm having the same problem. I tried this solution and it did NOT work. I got a messagebox saying that the attempt to unregister buShell.dll failed with error code 0x80070005
Now what?
Now what?
ASKER