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04.15.2004 at 08:09AM PDT, ID: 20955225
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Attachment Details

Can't open illustrator file

Asked by seanpowell in Web Graphics Software, Graphics

Tags: illustrator, open, file

I'm trying to open an ai file sent to us. I get:

Can't open the illustration. The illustration contains an incomplete or garbled object description.

Offending operator: "systemdict"
Context:
%%Version: 2.0.0
%%Copyright: Copyright (C) 1997-1999 Adobe Systems Inc. All Rights Reserved
systemdict

I need to call the client to correct the error, but would like to be specific.
Is it an OS issue (perhaps the file was saved on a MAC?)
Is it a version issue (I use 8.0) would a higher saved version cause this?

Any help would be appreciated...

Thanks,
SeanStart Free Trial
[+][-]04.15.2004 at 08:33AM PDT, ID: 10834075

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[+][-]04.15.2004 at 08:37AM PDT, ID: 10834136

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[+][-]04.15.2004 at 11:12AM PDT, ID: 10835568

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About this solution

Zones: Web Graphics Software, Graphics
Tags: illustrator, open, file
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Solution Provided By: j3one
Participating Experts: 2
Solution Grade: A
 
 
[+][-]04.15.2004 at 11:35AM PDT, ID: 10835802

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[+][-]04.15.2004 at 11:52AM PDT, ID: 10835938

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[+][-]04.15.2004 at 11:57AM PDT, ID: 10835977

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[+][-]04.15.2004 at 12:06PM PDT, ID: 10836038

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[+][-]04.15.2004 at 12:12PM PDT, ID: 10836073

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[+][-]04.15.2004 at 12:13PM PDT, ID: 10836089

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[+][-]04.15.2004 at 12:28PM PDT, ID: 10836216

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