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10.19.2007 at 11:29PM PDT, ID: 22906234
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503 error on IIS under several concurrent connections

Tags: iis, 503, error, concurrent, connections
Hi. Here is a very difficult one.

I have a Windows Server 2003 Enterprise (32 bits) running IIS 6.0, with ASP.Net 1.1.4322. Basically it's an image server, that has a large amount of concurrent accesses. Around 800 users simultaneous access an image file (all at once), every few seconds (it's a live webcast applications). The server is very robust, with 500 GB in a RAID-5, 4 GB RAM, Dual Opteron Processor. Will the users access it, the machine memory and CPU usage a low. Also it has plenty of bandwidth, since it's directly tied to a Gigabit port on the datacenter. I kept an eye on all paramenters and there is no imporant bottleneck on the hardware side.

Here is my problem: after around 20 "images", with 800 users, the users start getting a 503 error, and can no longer access the images.

On IIS HTTPErr Logs, I found these errors to be "Timer_ConnectionIdle". I believe it has something to do with the way the Application Pool is handling all those concurrent connections. No references to it are made on Windows Logs.

I've already tried tweaking all those paramenters on the Application Pool, but no results. For example, I tried increasing the Request Queue Limit value, but that doesn't seem to make any difference.

Also, I inserted "MaxUserPort=65534" on TCP configurations on regedit. Rebooted. Also, tried turning off keep-alive and decreasing connection timeout, then a restart of the w3svc (see http://w3-4u.blogspot.com/2006/11/qa-maximizing-iis6-concurrent.html for the explanation about this). Tried changing each parameter individually and tested. No big difference after each modification.

Has anyone ever seen this? Is there a way to get this solved? Again, this address (http://w3-4u.blogspot.com/2006/11/qa-maximizing-iis6-concurrent.html) has a description of what seems to be my problem... but I didn't manage to get this solved.

Thanks in advance,

Helder

Obviously, 500 points for the answer. Thanks in advance.
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Question Stats
Zone: Software
Question Asked By: HelderConde
Solution Provided By: Computer101
Participating Experts: 2
Solution Grade: A
Views: 31
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10.24.2007 at 02:56AM PDT, ID: 20137449

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11.16.2007 at 03:37PM PST, ID: 20302358

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11.20.2007 at 06:18AM PST, ID: 20319796

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11.20.2007 at 03:40PM PST, ID: 20324429

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