Question

WebSphere webservice call using SSL ServerTrustFile.jks

Asked by: fshtank

Everyone

Scenario: WebSphere 5.1.2 calling same server version Web service but with a JKS trusted cert key.

My organization updated the ServerTrustFile with a new certificate for an expired Cert.
Updating the application webservicesclient.xml file in RAD (using Graphical IDE) I am not able to pull the key.
I have the key ou=, o=, c=  values but it says it cannot find it.

[With the IDE now]
In webservicesclient.xml  
> I've setup 'Security Extensions' >> Confidentiality >> bodycontent
> in 'Port Binding'  >>  Key Locator (See attached word document for dialog)
> in 'Port Binding' >> updated the Encryption

(I have put the graphical demo in a word doc - attached.)

Can anyone direct me to a useful resource telling me how to pull a key from a JKS file successfully?

I keep getting exception:
exception: com.ibm.wsspi.wssecurity.config.KeyLocatorException: WSEC5035E: Unable to retrieve the key from KeyLocator:

Thanks

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Asked On
2009-09-02 at 10:04:14ID24702025
Tags

WebSphere SSL JKS java key alias

Topics

IBM Websphere Application Server

,

J2EE

Participating Experts
1
Points
500
Comments
16

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Answers

 

by: HonorGodPosted on 2009-09-03 at 05:57:52ID: 25250144

When you say that you "updated the ServerTrustFile with a new certificate", what tool, and process was used to do this?

Did you use the iKeyman utility?

Is the certificate from a Certificate Authority (CA), or is it self-signed?

Here's the documentation in the Information Center about "Managing Digital Certificates"

http://publib.boulder.ibm.com/infocenter/wasinfo/v5r1//index.jsp?topic=/com.ibm.websphere.base.doc/info/aes/ae/tsec_mngcert.html

 

by: fshtankPosted on 2009-09-04 at 09:29:49ID: 25261174

Hey HG

We actually have a VeriSign cert our Systems group loaded into our DummyServerTrustFile (I know I know, not my choice to use this - lack of standards in this area) and our java/jre/lib/security/cacerts file.

We kept getting SSLHandShakeFailed: expired cert.

After going round and round and doing some research this is where we've come:

1) Updating webservicesclient.xml (& associated ibm-webserviceclient-bnd/ext files ) via IBM-RAD security extensions / port bindings tab.)  
>I kept getting mixed results.(variety of SSLHandShake exceptions (key not found / expired cert)

2) Testing a local standalone webservice client (using IBM's handy test JSP testClient.jsp) with no changes to webserviceclient AND a new CERT file in root C:\  
> I am now getting a WebServiceTimeout.
   (This tells me I am hitting the WS service
     and causing it to think at least - no exception.)

3) I read on some tech forum to remove expired certs (point #2's test)

4) I asked our Systems group to remove expired certs from both Server Trust AND cacerts.
   > and we are going to try to WS call as-is (no other configuration changes - This test is pending.)


QUESTION:
Do you have any suggestions to follow or things to consider as we try to conquer this SSL handshake error?

Thanks
- - - - - - -
John 14:6

 

by: fshtankPosted on 2009-09-04 at 09:32:11ID: 25261196

One more thing came my way I forgot to mention above: if the certs are not in sync between client and server, the server will timeout, an error I am experiencing above.  True?  

Does the One Level VeriSign cert provide the needed public / private keys for both sides?
Is there a separate private key we need to have installed?

I am separate from that process.  I just program :)

 

by: HonorGodPosted on 2009-09-04 at 11:35:23ID: 25262169

Q: Do you have any suggestions to follow or things to consider as we try to conquer this SSL handshake error?

A: Yes, I bet that the certificate that you "think" is being provided isn't actually being used.

  For example, say that your cert keystore contains 2 "valid" (unexpired) certificate. It is almost impossible for them to expire at the same instant, so we have the following kind of scenario:

- Imagine that you have the 2 certificates shown below, with #2 being the "newest"
- Until #1 expires, it will continue to be used, because it is valid, and because it is marked as the "default" certificate.

  If your client machine only has, or is configured to expect certificate #2 from the server, then you are going to get the problem that you describe above.

 Does this make sense?

 # |     Valid From      |     Valid Until     | Default? |
---+---------------------+---------------------+----------+
 1 |01/01/2008 @ 00:00:00|12/31/2009 # 23:59:59|   Yes    |
---+---------------------+---------------------+----------+
 2 |07/01/2008 @ 00:00:00|06/30/2009 # 23:59:59|   No     |
---+---------------------+---------------------+----------+

                                              
1:
2:
3:
4:
5:
6:

Select allOpen in new window

 

by: HonorGodPosted on 2009-09-04 at 11:37:08ID: 25262180

Q: if the certs are not in sync between client and server, the server will timeout, an error I am experiencing above.
A: I would expect the connection to not get established, and the error to indicate a certificate problem.

  If the system clocks are not "close enough" in time, then you could also experience a connection failure.

  Check to see that both the client and the server system clocks are accurate.

 

by: fshtankPosted on 2009-09-04 at 12:42:57ID: 25262735

Yo HonorGod -

The Cert issue makes sense but I need clarification:
- so would this mean per server only one Level 2 and one level 3 cert is valid at a time?
- We cannot install multiple trust certs for multiple reasons (multiple servers)?

I'm still getting my arms about how J2EE servers handle security certs so please pardon my ignorance, and thank you so much for taking the time to answer these questions.

 

by: HonorGodPosted on 2009-09-04 at 12:59:07ID: 25262853

no, it means that should verify which you have marked as "default"  ;-)

 

by: HonorGodPosted on 2009-09-04 at 12:59:38ID: 25262859

and don't worry about lack of knowledge... we were all there at one time or another...

 

by: fshtankPosted on 2009-09-04 at 16:48:35ID: 25264233

Yo HG

So my internal SysEng group asked:
-> Did the expert say how you know the cert is default?

They also stated:
-> Note that this keystore is _shared_ so changing the default may not be advised.

Is setting a key as default a good practice or is this a work-around?

Thanks

 

by: HonorGodPosted on 2009-09-04 at 17:07:36ID: 25264295

Well, what tool are you using to view / manipulate the certificates?

The iKeyman utility will have an asterisk '*' beside the default cert.

If none is selected as the default, then the valid certificate with the earliest expiration may be chosen / picked as certificate to be used.

So,

- Does iKeyman show any certificate as the default?
- What expiration dates do the certificates have?

Q: Is setting a key as default a good practice
A; Yes.

 

by: fshtankPosted on 2009-09-08 at 09:31:51ID: 25283556

I have invited my SysEng group guys to come join us in this conversation through EE.

I am at the point where this appears to be a server side issue.
The Web Service was working before the Cert was applied to the provider and the client.

Does this make sense?

 

by: HonorGodPosted on 2009-09-08 at 10:32:57ID: 25284191

Yes, sort of.

So, what certificates are we talking about?

- Ones in the web server, or

- Ones in the Application Server?

 

by: fshtankPosted on 2009-09-08 at 11:38:16ID: 25284755

It sounds like we have an F5 Load Balancer managing the SSL for us.

The steps I've taken:

1) Firefox Browse to the WS URL:  "And now . . . some services" displays

2) Using Firefox - export the Certificate to a local file

3) Create a new TRUST Keystore using iKeyMan.  C:\webickeystore.jks

4) Import the exported cert file (Step 2) into the new KeyStore

5) Ensure WAS 5.1.2 sees STEP 3 keystore as the Trust file

6) Exec local Web Service Gen test client  (TestClient.jsp)

7) The process times out.

Do I need to update the webservicesclient.xml ?

Thanks

 

by: fshtankPosted on 2009-09-17 at 11:51:52ID: 25359587

At this point my SysEng group is going to open a ticket with IBM.
We got the same error on WAS 6.0 and we've done everything we can think from a client stand point.

I am suspicious the load balancer is not updated properly with the right certificate.

Thanks for the attempt to help with this frustrating problem.

 

by: fshtankPosted on 2009-09-17 at 11:54:37ID: 31624009

This problem appears to extend beyond the scope of this question.  I am awarding points for some excellent information provided for SSL/JKS processing in a WAS environment.

 

by: HonorGodPosted on 2009-09-17 at 13:23:59ID: 25360626

Thanks for the grade & points.

Good luck with IBM technical support & have a great day.

20120131-EE-VQP-002

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