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02.27.2007 at 10:46PM PST, ID: 22418076
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SMS 2003 Version 2.50.4160.200 shows no information in Admin Console
Tags: sms, 2003, console, show
SMS Version 2.50.4160.200 running on Windows 2003 Service Pack 1
---------------------------------------------------------------------------------------

SMS Admin Console not showing "there are no items to show in this view" for all everything within the site database.

My SMS server has been working fine and still appears to be but I cannot see any information in the SMS Admin Console screens. The database is still funtioning and is being accessed by the SMS server, the tables are being updated. I can see no errors in the event viewer or the SMS logs. It is simply that I cannot see any packages, advertisements, site hierarchy etc.

IIS Server is up and running and the MP troubleshooter reports no errors.

Has anyone seen this or can suggest any further troubleshooting ?


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Question Stats
Zone: Software
Question Asked By: Oxfam_Australia
Solution Provided By: NJComputerNetworks
Participating Experts: 2
Solution Grade: A
Views: 13
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02.28.2007 at 02:31AM PST, ID: 18623720

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02.28.2007 at 06:51AM PST, ID: 18625339

Rank: Master

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02.28.2007 at 04:03PM PST, ID: 18630131

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03.01.2007 at 03:01AM PST, ID: 18632129

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03.01.2007 at 07:17AM PST, ID: 18633168

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03.01.2007 at 03:50PM PST, ID: 18637097

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02.28.2007 at 02:31AM PST, ID: 18623720
Sounds like a rights issue.  Can you confirm that the login you are using has Admin rights.
 
02.28.2007 at 06:51AM PST, ID: 18625339

Rank: Master

Yes, I would agree that your issue sounds like a rights issue to SMS.  If you remember the account you used to install sms, you can try to login using this account.

Are you connected to the SMS admin console from the SMS server itelf or from a remote machine?  Try to connect from the local SMS server itself (to rule out any firewall issues).

Accepted Solution
 
02.28.2007 at 04:03PM PST, ID: 18630131
I signed onto the box as local admin, whcih is what SMS was installed as. Unfortunately there is no change, the only tree of the Admin console which shows any information is the "Security Rights", everything else is blank, giving the message "There are no items to show in this view".

 
03.01.2007 at 03:01AM PST, ID: 18632129
You would have probably created an SMS Admins group on the SMS server.  Is the local administrator a member of that group?  
Assisted Solution
 
03.01.2007 at 07:17AM PST, ID: 18633168

Rank: Master

Some additional information for you...  http://support.microsoft.com/kb/317872
  (maybe it will help you troubleshoot this...)
 
03.01.2007 at 03:50PM PST, ID: 18637097
Many thanks to BlueDelta5 and NJComputerNetworks,

You were right, a rights issue. After some investigation I discovered that the "SMS Admins" group had no entries in "Security Rights" with the SMS Admin Console. I cloned the existing user that had rights to everything, added myself "SMS Admins" and all was visible.  Great job.
 
 
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