Question

Preference repository

Asked by: ank9

When I start tomcat server (where webtop is deployed), I can see the following error message on console

16:19:01,058 ERROR [main] com.documentum.web.common.Trace - Preference repositor
y is not available, reason: repository credentials are not valid
com.documentum.web.env.PreferenceRepository$DisabledException: repository creden
tials are not valid
        at com.documentum.web.env.PreferenceRepository.initialize(PreferenceRepo



Can someone please let me know what is the impact of Preference repository not available and how can I enable it. Also, does this have an impact on the TBO execution? The TBOs in my repository are not getting executed. Could this be the reason?

Thank you

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Asked On
2009-06-26 at 01:49:20ID24524483
Topics

Documentum

,

Server Software

,

Document Management

,

Apache Web Server

,

Apache Tomcat Application Server

Participating Experts
1
Points
250
Comments
5

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Answers

 

by: omoralesmPosted on 2009-06-29 at 09:44:22ID: 24737778

Hi,

This problem is related to the Registry Repository credentials, and yes, you need to correct it if you want your TBOs up and running. I will assume that you are using DCTM 6.5, so you'll have to stop tomcat and open the file WEB-INF\classes\com\dfc.properties, here you'll have to add the following lines:

dfc.globalregistry.password=kegOkPJkWWY\=
dfc.globalregistry.repository=ECM
dfc.globalregistry.username=dm_bof_registry

If you don't know the values you can copy the lines from the dfc.properties file located on the Content Server, start Tomcat and try again.

 

by: ank9Posted on 2009-07-13 at 19:56:05ID: 24846006

Thanks for replying.

These lines are already there in dfc.properties. Still the error is coming.

 

by: omoralesmPosted on 2009-07-16 at 08:52:07ID: 24870427

Hi,

Do these lines have the same values that the ones on the dfc.properties con the Content Server? Also the repository name could be wrong. Here is additional information I got from the Documentum Support Site:

Symptoms

Users can log in to DA or WDK application,  however, there are still errors thrown in the application server log indicating there is a problem with authentication to the preference repository.

Preference repository is not available, reason: repository credentials are not valid

com.documentum.web.env.PreferenceRepository$DisabledException: repository credentials are not valid

....

Caused by: DfException:: THREAD: Thread-1; MSG: [DM_API_E_QUERY_FAIL]error: "Query failed: select r_object_id from dm_sysobject where folder ('/Resources/Registry/Preferences') and object_name = 'Webtop'"; ERRORCODE: 100; NEXT: null

....

Caused by: DfException:: THREAD: Thread-1; MSG: [DM_QUERY_E_NOT_RESTRICTED_FOLDER_PATH]error:  "You have specified a folder path ( '/Resources/Registry/Preferences' ) that is not a folder (or subfolder of a folder) in the user's restricted_folder_ids.";

 

Cause

a. The dm_bof_registry object does not contain of '/Resources/Registry/Preferences' object on restricted_folder_ids attributes.

b. The dmc_wdk_preferences_owner authencitcation failed.

c. Cabinet permission dm_world is not read for '/Resources/Registry/Preferences'.

 

Resolution

a.

   1. Log in to DA as admin user and navigate to Cabinet-> Resources-> Registry. Right click the Preferences in the right window and select Properties. Select the Show all Properties checkbox. Get the r_object_id.
   2. Check the r_object_id is one of the restricted_folder_ids[0-x]:
   3. If r_object_id is not one of the above ids, try the following api. Go to api tester on DA.

    API>id,c, dm_user where user_name='dm_bof_registry'

    API>set,c,l, restricted_folder_ids[x+1]

    DATA>r_object_id# from step

    API>save,c,l
 

b.  Log in to DA, and change the dmc_wdk_preferences_owner back to default password (webtop).

c.  Check each cabinets/folder of Resource, Registry and preferneces. The permission of dm_world should be read. It might be due to upgrading, sometimes the dm_world is none for those cabinets and folders.

20120131-EE-VQP-002

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