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10.03.2003 at 08:52AM PDT, ID: 20756364
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Exchange Mailbox store will not mount please help

Asked by adpro in Exchange Email Server

Tags: c104173b, exchange, store

Ok not sure how this happened but all of a sudden (only thing i can thing of is power failure) no one can log into there exchange mailbox the end users get an error that says something to the nature that the exchange server is down for maintenance.  If i try to go into the system manager and mount the mailbox stores or the public stores  i get an error that says.  

The database files in this store are corrupted ID no:c104173b Exchange system manager.  

Here are some pastes from the event manager.

Any time a user trys to login to thier mailbox this pops up
The MAPI call 'OpenMsgStore' failed with the following error:
The Microsoft Exchange Server computer is not available.  Either there are network problems or the Microsoft Exchange Server computer is down for maintenance.
The MAPI provider failed.
Microsoft Exchange Server Information Store
ID no: 8004011d-0526-00000000


I also see this error everyonce in a while
Error initializing session for virtual machine TCGSERVER. The error number is 0x8004011d. Make sure Microsoft Exchange Store is running.


When i try to mount the folder or when i reboot these errors show up
Information Store (1780) Database recovery/restore failed with unexpected error -1018.

and

Information Store (1780) The database engine stopped.

followed by

Error Read verification error starting Storage Group /DC=COKERGROUP/CN=CONFIGURATION/CN=SERVICES/CN=MICROSOFT EXCHANGE/CN=COKERGROUP/CN=ADMINISTRATIVE GROUPS/CN=FIRST ADMINISTRATIVE GROUP/CN=SERVERS/CN=TCGSERVER/CN=INFORMATIONSTORE/CN=FIRST STORAGE GROUP on the Microsoft Exchange Information Store.

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[+][-]10.03.2003 at 11:18AM PDT, ID: 9486745

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About this solution

Zone: Exchange Email Server
Tags: c104173b, exchange, store
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Solution Provided By: ikm7176
Participating Experts: 3
Solution Grade: A
 
 
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[+][-]05.14.2004 at 03:46PM PDT, ID: 11072824

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