Question

Public Folder Replication Error 3093

Asked by: VicTheDic

Am working on Win2K servers with Exchange 2000.
I have 2 servers in the same 'Routing Group'. They are Server1 and Server2.

Server1 and Server2 should be synchronizing the public folders but they are not.

Server1 sends messages to Server2 using the Server1-IS@domain.com account and Server2 receives and processes it.
The problem is that Server2's messages never make it to Server1.

I tracked those messages and on Server2 they only made it to the Categorizer.

Does anyone know whey this Server is not using the Server2-IS@domain.com account for sending updates and why the emails are getting stuck in the Categorizer.

Oops... The messages from Server2 (eventhough are submitted to the
Categorizer) do not show in the message queue.
I've already checked the 'ProxyAddress' using ADSIEdit and that seems fine on both the servers.

I get loads of logs with the 'The MAD monitor is initializing' and 'The MAD monitor is initialized'. MY log file is filled with them on both servers...

Changes taking place on Server2 are not propagating to Server1. I've checked everything MS says but no use.
Server2's email never gets to Server1.

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Asked On
2003-12-23 at 11:47:54ID20833585
Tags

3093

,

replication

,

public

,

folder

,

exchange

Topic

Exchange Email Server

Participating Experts
2
Points
250
Comments
53

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Answers

 

by: JasonBighamPosted on 2003-12-23 at 12:22:10ID: 9993467

Any help here (based on your subject)?
http://www.eventid.net/display.asp?eventid=3093

 

by: VicTheDicPosted on 2003-12-23 at 17:04:42ID: 9994638

I already did all that the website told me to. Nothing worked.

Do you have any idea why the mail only reaches the 'Categorizer'?
YOu can track emails from Server1 all the way to Server2. Doesn't do the same the other way around.

Another thing - Server1 has a SMTP queue for Server2.
Server2 doesn't have anything specific for Server1.

 

by: KidegoPosted on 2003-12-23 at 19:10:47ID: 9994961

Most times, I have found this to be an issue with DNS primarily. If both PF stores have a good proxy address, it seems like they do, then DNS may be the trick. Do you email at all between the 2 servers, as in, A to B, and B to A? See that both Exchange servers are using internal DNS ONLY.

D

 

by: KidegoPosted on 2003-12-23 at 19:25:58ID: 9994997

Oh, do you have any FAX software on either of these servers?

D

 

by: VicTheDicPosted on 2003-12-23 at 19:41:55ID: 9995037

I checked after your posting.
Both servers have their own names only in the DNS setting of SMTP.

Where is mail supposed to go after being 'Submitted to the Categorizer'?
On Server1 it goes to Server2 but not the other way.

The Proxy addresses on Server2 are 'PublicFolderStore@domain.com' and 'machinename-IS@domain.com'. I guess they are fine as the mail is being issued ...

More info...
I never used to get too many of the 'MAD monitor...' messages in the logs. Past 3 days have seen a hundred or more.
Server2 is the 'Master' in the 'First Routing Group' and Server1 is the 'Member'.

Is there a way for me to add a Queue on Server2 for mail going to Server1.
I have a Queue on Server1 which says Server2 (Remote delivery).

 

by: VicTheDicPosted on 2003-12-23 at 19:42:46ID: 9995040

Nope...no FAX software

 

by: KidegoPosted on 2003-12-24 at 06:28:23ID: 9996598

Take off the DNS entries on the SMTP virtual server, never use that setting. What I was talking about is using internal DNS only on the TCP/IP properties of the Exchange servers. the DNS settings on the SMTP can cause madness :)

you should only have 2 proxy addresses for the PF store by default; the SMTP, which is 'machinename-IS@domain.com', and an X400 address. where did the other come from, did this used to be a 5.5 server?

D

 

by: KidegoPosted on 2003-12-24 at 06:37:13ID: 9996646

http://support.microsoft.com/default.aspx?scid=kb;en-us;233363

I thought this would better explain message flow thru the cat, than I could type it :). I think your problem is the extra proxy address of the PF store, if I had to venture a guess.

D

 

by: VicTheDicPosted on 2003-12-24 at 10:59:06ID: 9997790

I added the extra SMTP address to see what happens. Nothing did.
Anyways, I took it out after reading your post.
It was my bad in the DNS thing. The SMTP Virtual Server is not doing DNS. The servers are doing internal DNS.

I'm still in a dilemma as to why the Server's message isn't getting across.
Also, the PF store has another property called 'mail'. Should that be something specific?

- Vikram

 

by: KidegoPosted on 2003-12-24 at 11:44:50ID: 9997983

yes, it should be 'machinename-IS@domain.com' just like your proxyaddress. is yours empty?

D

 

by: KidegoPosted on 2003-12-24 at 11:49:42ID: 9998006

I know both boxes are in the same routing group, but are they in the same AG and domain as well? could server2 be lacking the perms needed to replicate back to server1? We may need to troubleshoot the 'cat', turn up diagnostics logging and see what we get.

D

 

by: VicTheDicPosted on 2003-12-29 at 06:01:20ID: 10010523

Well the 'mail' setting had 'PublicFolderStore@domain.com' as its setting. I changed it to 'machinename-IS@domain.com' after reading your message.

The 2 machines are in the same routing group and AG and domain.
What are your suggestions on bumping up the logging?

- V

 

by: KidegoPosted on 2003-12-29 at 06:47:46ID: 10010726

On the diagnostics logging tab, turn up logging on MSEXCHANGEIS, Public folders, on attributes on Replication conflicts, Replication General, and you may want to check on Transport as well.

http://support.microsoft.com/default.aspx?scid=kb;en-us;814762

http://support.microsoft.com/default.aspx?scid=kb;en-us;260312

D

 

by: VicTheDicPosted on 2003-12-29 at 08:24:40ID: 10011287

You were right about the Cat logging. Just as I turned that on I got some 5.4.8 NDRs
These messages were coming because Server1's recipient policy had server1.domain.com in it. Removing that value from the default policy got the message to the other end. But replication still did not happen as the 'Public Folder Heirarchy' folder was outdated (I think).

I'm almost certain that the 'mail' and 'proxyAddresses' are messed up.
I keep seeing PublicFolderStore@domain.com as a value for these addresses. Am trying to fix that right now... Any suggestions on their values are welcome.

 

by: KidegoPosted on 2003-12-29 at 08:56:10ID: 10011440

hierarchy won't get outdated, it's just a listing of folders. the real replication is content, which you control by setting up replicas on other PF stores. As far as suggestions, my earlier comments still stand, try those and see. Do you have any content replicating to the other server, or just folder hierarchy? BTW, hierarchy is automatic.

D

 

by: VicTheDicPosted on 2003-12-29 at 09:37:09ID: 10011674

I created some new folders (connected to server2). In a couple of minutes those (folders, without any content) replicated over to Server1.
I have now set replication on a folder on Server2 destined for Server1. Am waiting for a few minutes atleast before I conclude it working/dead.

Also, I got some 'Backfill' messages on Server1. What does that mean?

- V

 

by: KidegoPosted on 2003-12-29 at 09:44:25ID: 10011734

it means messages in folders that should be present, but are not, are being "backfilled" from the authoritative source. Let me know how it goes. Remember, PF content replication is bottom-rung priority, so it may take a little while, don't panic if it doesn't get there in 5 mintues.

d

 

by: VicTheDicPosted on 2003-12-29 at 10:02:51ID: 10011886

One of the folders (old ones) with stuff in it got replicated onto Server1 without the contents. From your message I gather that things wouldn't happen instantly. So, I'm going to give it a couple of hours to fix itself right.

Now that I see the folder things look greener...
:-)

Will update after lunch.

- V

 

by: KidegoPosted on 2003-12-29 at 10:14:39ID: 10011943

cool :)

d

 

by: VicTheDicPosted on 2003-12-29 at 10:25:50ID: 10012008

I'm getting some warnings (event id 9302) on Server2.

Do we have to have some value inside the 'Microsoft MTA' object's 'proxyAddress' attribute?
- V

 

by: VicTheDicPosted on 2003-12-29 at 10:49:22ID: 10012147

Oops... I'm getting the warnings on both Servers...
Any clue about it???

 

by: KidegoPosted on 2003-12-29 at 10:51:07ID: 10012156

yes, it should have an SMTP and an x.400 address. SMTP should look like machinename-SA@domain.com. Can you post the text of the warning?

D

 

by: VicTheDicPosted on 2003-12-29 at 10:56:39ID: 10012179

This is one of the warnings -
**********************
The transport configuration type 4 for the directory entry CN=MICROSOFT MTA,CN=***,CN=SERVERS,CN=FIRST ADMINISTRATIVE GROUP,CN=ADMINISTRATIVE GROUPS,CN=***,CN=MICROSOFT EXCHANGE,CN=SERVICES,CN=CONFIGURATION,DC=**,DC=**,DC=** is not one of the supported values. Reconfigure the transport configuration type in the identified directory entry. [BASE IL OPERATOR 24 217] (8)

For more information, click http://www.microsoft.com/contentredirect.asp.
***********************


It is accompanied with this informational event -
************************
(BASE IL OPERATOR(24) Proc 221)           Address Registration failed for transport type : 3 (8)

For more information, click http://www.microsoft.com/contentredirect.asp.
************************


The Microsoft MTA does NOT have anything set on both the servers in the 'proxyAddress' attribute. No X.400 and no SMTP

 

by: KidegoPosted on 2003-12-29 at 11:06:39ID: 10012219

Are you SURE that your RUS is working?? It doesn't sound like it.

http://support.microsoft.com/default.aspx?scid=kb;en-us;165017

this is a 5.5 article, but it describes the error.
Are all the services running? I feel like I'm missing some valuable info here, all these attirbutes should be set. Is Exchange and AD in native mode or mixed mode? Let me know which for each....

D

 

by: KidegoPosted on 2003-12-29 at 11:07:17ID: 10012222

Also, give me the IPs of your local DNS servers, and what other roles they hold.

D

 

by: VicTheDicPosted on 2003-12-29 at 11:40:25ID: 10012372

I think I'm losing my head... I inherited this system from a former employee...

Anyways, the attributes are not set. AD and Exchange are running in Native mode. All Windows 2000 Advanced servers.
RUS seems to be up and running. I 'Update'd the entries under RUS.

 

by: KidegoPosted on 2003-12-29 at 12:00:23ID: 10012511

Well, if I were you, I'd manually enter the addresses in the format I gave you in the above post. Do the SMTP and the X.400 both. Use the copy/paste, if you don't think you can recreate it. I KNOW you can do the SMTP address... :)

Please list the Exchange server's roles in the AD, such as DNS,WINS etc....


D

 

by: VicTheDicPosted on 2003-12-29 at 17:33:13ID: 10013954

I did what you asked. I am giving the computers to think about their task :)
I will write about more progress in the morning.

The 2 servers in question are DNS servers within our domain. We have another machine as our WINS server.
These 2 servers are DCs and DNS servers.

Are the proxy Addresses supposed to be filled in by some utility or are they set by default installation?

- V

 

by: KidegoPosted on 2003-12-29 at 18:12:43ID: 10014071

The RUS is responsible for setting those addresses, which is why I was asking about your RUS. You need to restart the IS to put the new addresses into effect, just to be sure. After you put in the addresses, did you still get the errors?


D

 

by: VicTheDicPosted on 2003-12-30 at 06:21:56ID: 10016186

Came in this morning to see a whole bunch of 9302s and their accompanying information events...

I hadn't restarted IS after putting in the addresses. Did so now.
Will wait a couple of minutes before posting again.

 

by: VicTheDicPosted on 2003-12-30 at 06:41:43ID: 10016280

Also.. the folders I had set for replication had replicated without contents. Don't understand. There was only 1 article in one of the folders and that didn't get across. Are the folders and contents handled by different mechanisms?

- V

 

by: KidegoPosted on 2003-12-30 at 06:55:49ID: 10016349

the folders are just a listing of objects. Did you actually create a replica and set a rep schedule on this folder?

D

 

by: VicTheDicPosted on 2003-12-30 at 07:45:17ID: 10016606

Sorry but I don't understand.... How and what do you do for that?
Excuse the ignorance...

 

by: VicTheDicPosted on 2003-12-30 at 07:48:25ID: 10016624

What I did was set the folder in question to replicate ... Then I chose the Server on whcih I wanted the replication to go over to.
I used the PF Store's replication schdule i.e 'Always Run'.

Is that what you're referring to?

 

by: KidegoPosted on 2003-12-30 at 07:49:29ID: 10016631

Properties of the folder, replication. there, choose the other public folder store you wish to send it to. the store has a default schedule, but you can set your own.

 

by: VicTheDicPosted on 2003-12-30 at 07:50:03ID: 10016633

Did that. Yesterday.

- V

 

by: VicTheDicPosted on 2003-12-30 at 07:54:49ID: 10016659

The Event 9302s that I was getting (am still)
http://support.microsoft.com/default.aspx?scid=kb;en-us;165017

talk about 5 types. I only get the warnings for types 1 thro 4. Since I don't get anything for type 5 I must be alright with those warnings...
Its getting dark here again :(

- V

 

by: KidegoPosted on 2003-12-30 at 08:12:50ID: 10016735

Let's open the RUS on the problem server, and see where it's pointing to....

D

 

by: KidegoPosted on 2003-12-30 at 08:15:59ID: 10016744

BTW, did you do anything to change this server? Like install a windows service pack, or change IIS services in any way? Something sounds badly screwed up, and I'd like to start with the basics.  TCP/IP properties, tell me what DNS server each machine is looking at. Second, check DSAccess and tell me what GCs and DCs are listed on that page. (properties of the server object, in the ESM)

d

 

by: VicTheDicPosted on 2003-12-30 at 09:51:28ID: 10017316

I don't remember changing anything ... did install certificates on the 2 servers approximately when I saw the issue for the first time.

Both teh servers are pointing to themselves as Primary DNS and a 3rd machine as secondary.

On Server 1 -

Server2 - GC - Port 3268
Server3 (not running exchange) - GC - Port 3268
Server1 - DC - Port 389
Server1 - Config - Port 389
(all set to auto)


On Server2 -

Server2 - GC - Port 3268
Server2 - DC - Port 389
Server2 - Config - Port 389
(all set to auto)

 

by: KidegoPosted on 2003-12-30 at 10:18:27ID: 10017498

Server 2 doesn't see the other 2 DCs or GCs? that's odd.....change the primary DNS on server2 to match the primary DNS on Server1, then:

stop netlogon
ipconfig /flushdns
ipconfig /registerdns
start netlogon

Both exchange server, if set to auto, should see all the GCs and DCs you have locally.

D

 

by: VicTheDicPosted on 2003-12-30 at 12:33:57ID: 10018314

Should it take some time to recognize the DCs and GCs or is it instantaneous?

V

 

by: VicTheDicPosted on 2003-12-30 at 13:03:23ID: 10018470

Its been about 20 minutes since I changed the settings... The DAccess hasn't changed at all. Server2 still only has entries for Server2.

- V

 

by: KidegoPosted on 2003-12-30 at 13:06:39ID: 10018486

You'd need to restart both boxes, would be my guess. At the very least, restart all the exchange services

D

 

by: VicTheDicPosted on 2003-12-30 at 14:17:31ID: 10018823

Did the change. Rebooted... no change.
:(

- V

 

by: KidegoPosted on 2003-12-30 at 15:37:44ID: 10019103

Honestly, I think you have issues aside from Exchange. If you rebooted the 2 exchange boxes, reboot the other DC/GC as well. I'd also like to peek at the event viewer to see what messages are showing up in the applog, upon rebooting, from all 3 servers.

http://support.microsoft.com/default.aspx?scid=kb;en-us;288807

Troubleshooting the RUS, read over this one too. Let me know how you'd like to proceed.

D

 

by: VicTheDicPosted on 2004-01-02 at 05:36:03ID: 10028663

Didn't have to do any of that.

I think I've reached a little ahead of where you left me.
You see all this while I was trying to replicate folders which had been created before I changed the Recipient Policy (since I was getting the 5.8.4 NDRs). I think that the contents were not going over to Server1 as all these folders were stamped with an email address which was no longer up to date with the recipient policy.
This dawned on me in my sleep last night and was worth a shot.

This morning I created a new folder on Server2, and added a post to it (random crap). Then I added this new folder to be replicated to Server1. It happened within 30 seconds with the contents.

So, I think the RUS needs to rebuild all the public folders. If you think this is the right thing to do, how do I do it i.e. Is there a way to ask RUS to only update PFs?

- V

 

by: VicTheDicPosted on 2004-01-02 at 06:01:25ID: 10028751

More....

Some of the Public Folders have tabs like 'Email Address' and 'Exchange Advanced' and some don't have any... What is the difference?
The new folder I created did NOT have these tabs.

- V

 

by: KidegoPosted on 2004-01-02 at 06:20:43ID: 10028832

By default, folders in 2000/2003 are not mail-enabled, you have to mail-enable them yourself. In 5.5, all PFs are mail enabled. that's why some fodlers have an address, and some do not.

As to the previous comment, allow me to explain the PFs. the hierarchy, or listing of folders that you see, comes over automatically when the servers are in teh same org, and internal DNS is set up properly. the RUS doesn't rebuild them, so to speak. the RUS stamps every object in AD with a proxy address, and this includes the public and private store objects. If that store is not properly stamped, things aren't going to work very well. So, it sounds like to me that since you've changed the RP, and it's working, you should simply do an update, then a rebuild on the RUS, it's as simple as a right-click.

Now, if this doesn't take care of existing replicas that were failing before, you should consider removing the replica, waiting about an hour, then putting that replica back in. that should probably finish it off.

Happy New Year!
D

 

by: VicTheDicPosted on 2004-01-02 at 07:06:01ID: 10029039

Just one last question.
Is there a way to rebuild (using RUS) 'Only' PFs ?

- V

 

by: KidegoPosted on 2004-01-02 at 07:18:31ID: 10029108

no, why?

 

by: VicTheDicPosted on 2004-01-02 at 12:48:08ID: 10030759

It seems to be working just fine now. Don't know what we did all through but no errors and all replication is happening just  fine. Didn't need to rebuild also.

I was asking about the PFs rebuilding as in the network I am in there is another Unix mail server which forwards email to an exchange address which is different from username@domain.com (it is username@server1.domain.com). For that purpose we had set the RP to add smtp:server1.domain.com along with domain.com.

Now that I'm not rebuilding it doesn't matter...

Thanks a lot for all your help. It was great.
:)

Happy New Year

- V

 

by: KidegoPosted on 2004-01-02 at 13:24:00ID: 10030911

"It seems to be working just fine now. Don't know what we did all through but no errors and all replication is happening just  fine. Didn't need to rebuild also."

Eventually, the RUS will update and restamp anyway, if it's functioning properly. Don't think of the rebuild as a big deal, in an environment without complex replication, it should only take a few minutes.

D

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